Customer Service / International Inside Sales Rep

Job Description

Job Description

Bunzl Processor Division is seeking a highly motivated Customer Service / International Inside Sales Representative to support and grow our non-USA customer base, internationally. This position is ideal for an energetic inside salesperson who enjoys building customer relationships, identifying growth opportunities, and delivering exceptional service in a fast-paced environment.

This person is responsible for managing and growing an assigned portfolio of international accounts by driving sales, increasing account penetration, and ensuring best-in-class customer support. This role serves as a critical link between customers, outside sales, operations, sourcing, and logistics teams while maintaining a strong focus on revenue growth and customer satisfaction.

The successful candidate will be proactive, results-oriented, and passionate about helping customers succeed through Bunzl's industry-leading products and solutions.

Responsibilities:

Sales & Account Growth

• Support and maintain an assigned portfolio of international customers.
• Identify new sales opportunities within existing accounts through cross-selling and upselling initiatives to increase account penetration.
• Develop strong relationships with key decision-makers and purchasing contacts. Meet or exceed monthly, quarterly, and annual sales goals.
• Execute territory plans designed to maximize revenue growth and profitability.
• Stay informed on industry trends, market conditions, competitive activities, and new product offerings.

Customer Relationship Management

• Serve as the primary point of contact for assigned customers.
• Consult customers on product selection, specifications, pricing, and service solutions.
• Resolve customer inquiries and concerns, professionally and within a timely manner.

Order & Operational Support

• Manage order entry, order tracking, delivery coordination, and expedite requests.
• Collaborate with operations, purchasing, logistics, and finance teams to ensure seamless execution.
• Investigate and resolve issues involving products, invoicing, freight, or deliveries.
• Maintain accurate customer and sales activity records within CRM and company systems.

Requirements:

• Bachelor's Degree preferred or equivalent combination of education and experience.
• Minimum 2 years of inside sales, account management, business development, customer service, or related experience.
• Strong sales aptitude with a customer-focused mindset.
• Excellent verbal and written communication skills.
• Ability to build relationships and influence customer purchasing decisions.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.

Preferred:

• Experience in distribution, food processing, packaging, industrial products, or manufacturing.
• Experience supporting international customers and export activities.
• Bilingual English/Spanish proficiency highly preferred.
• CRM experience (Microsoft Dynamics (preferred), Salesforce, or similar).
• General knowledge of international shipping, logistics, and supply chain operations.

This is an inside- sales-driven role with customer responsibility. Candidates should enjoy proactive selling, identifying growth opportunities, developing customer relationships, and achieving measurable sales goals.

The perks of being a Bunzl team member don’t stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.

• Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days
• Paid Time Off - Vacation, Sick, Holidays and Personal Time
• 401K with generous company match
• Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non‑Food Retail, and Safety industries. We have grown both organically and through acquisitions to exceed $10 billion in sales. Headquartered in St. Louis, Missouri, Bunzl North America operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada, and parts of the Caribbean and Mexico. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®. At Bunzl, you’ll find Unlimited Potential… your career, our future.

Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.