Senior Manager Solution Delivery

Senior Manager Solution Delivery

Position is Monday through Friday from 8 am to 5 pm with the ability to work additional hours as project needs demand.

Incumbent should reside within the Arvest 4 State Operational Footprint (AR, KS, MO, OK).

The ideal candidate for this role will bring extensive experience in technology delivery, with a preferred background in banking and data-driven decision-making. We are looking for someone who has a proven track record of optimizing tech initiatives and possesses the following preferred qualifications: Lean Six Sigma certification, Organizational Change Management expertise, SHRM certification.

Pay is based on a number of factors including the successful candidate's job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits.

The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission – People helping people find financial solutions for life.

Job Title: Senior Manager, Solution Delivery

The Senior Manager, Solution Delivery at Arvest is responsible for leading, coaching, and mentoring a team of Scrum Masters while also acting as an Agile Coach to support the organization in its agile transformation journey. This role combines leadership, coaching, and hands-on agile project management or scrum master responsibilities to enable teams to deliver high-quality products and services through agile methodologies. The Senior Manager, Solution Delivery guides the implementation of agile principles and helps teams embrace a collaborative and iterative approach to work.

We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

What You'll Do at Arvest: (Other duties may be assigned.)

• Lead a team of Scrum Masters, providing coaching, mentoring, and performance management.
• Recruit, develop, and retain top talent; grow and develop the team through hiring, coaching, and intentional career development.
• Act as an Agile Coach for a program, helping teams and individuals adopt and improve agile practices.
• Facilitate workshops, training sessions, and mentoring to enhance agile knowledge and skills.
• Serve as a Scrum Master for select initiatives and/or product families, overseeing coordination and alignment of multiple Agile teams.
• Support multiple agile teams to ensure progress toward objectives, goals and commitments. Guide agile teams in delivery of product increments.
• Ensure program-level impediments are identified and resolved effectively.
• Collaborate with Program Managers and Product Owners to align agile practices with program goals.
• Mentor Scrum Masters in their role, helping them remove impediments and improve their facilitation skills.
• Work with Scrum Masters to ensure agile ceremonies are tailored and effective for their teams.
• Support continuous team improvement by partnering with Scrum Masters to evaluate team capabilities and determine opportunities for growth.
• Collaborate with Product Owners, Development teams, and stakeholders to promote agile principles and foster a culture of transparency.
• Communicate effectively with senior management about the progress and benefits of agile practices.
• Identify areas for process improvement and implement changes to enhance agility.
• Measure and report key agile metrics to track and optimize team performance.
• Ensure consistency of practices across tooling, such as JIRA and Confluence.
• Identify potential risks and issues related to agile adoption and program risks and take proactive measures to mitigate them.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
• Supervisory Responsibilities
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Toolbox for Success:
• Bachelor's degree in a relevant field or an equivalent combination of education and experience.
• 8 years' experience working as a Scrum Master or Program Manager in an agile environment.
• 3 years of experience managing and mentoring people.
• Professional Scrum Master (PSM), Certified Scrum Master (CSM) or equivalent agile certification.
• Proven experience as a Scrum Master and Agile Coach in complex environments.
• Strong leadership, coaching, and program management skills.
• Excellent communication and facilitation skills.
• In-depth knowledge of agile methodologies (e.g., Scrum, Kanban, Lean).
• Ability to adapt and tailor agile approaches to meet the organization's specific needs.
• Experience with agile tools and software, specifically JIRA.
• In-depth knowledge of agile methodologies.
• Relevant military experience is considered for veterans and transitioning service members.
• Preferred:
• Banking/Financial experience.
• Physical Demands:
• The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• We offer competitive compensation, benefits packages, and significant professional growth.
• Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.
• Grade 19I
• Pay Range: $139560 - $174440 per year