Project Manager - Global Client Team

Role Description

The Global Client Team - Project Manager is accountable for operational projects, program optimization projects, special projects, technology product implementations, new implementations, medium to high complexity local country implementations, and account de-implementations for our global accounts. This may include coordination of multiple countries at the same time. This position will utilize proven project management methodology, tools, and processes (PMP, OPPM, Prince2, Six Sigma) to scope, plan, analyze, initiate, execute, monitor, and control projects.

• Deliver projects within budget while actively managing costs during the execution of the project
• Work closely with Finance to help track the budget throughout the lifecycle of the project
• Deliver projects within allocated time and resource targets and satisfy the defined scope and quality
• Ensure performance measurements comply with departmental/project Service Level Agreement (SLA)
• Leverage global, regional and local resources from the different departments and functions to support projects
• Facilitate effective and constant communication with all project participants and key client stakeholders

Qualifications

• Prior experience in a qualified project management role in the travel industry
• Personnel management experience
• General knowledge of GDS systems, front/mid/back office agency operations required
• Advanced knowledge of project management software and Word, Excel, and PowerPoint (Experience with Smartsheet preferred)
• Must be able to manage 25-50% or higher ratio of complex projects
• Professional, concise, and mature written and verbal communication skills
• Six Sigma Yellow or Green belt, PMP, or other project management certification preferred but not required

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Company Description

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales.

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