HR Coordinator

Summary:

The HR Coordinator is responsible for maintaining a pool of eligible caregivers needed to meet the agency’s growing client census and service hours. This is accomplished through continual recruiting, hiring and orientating of qualified caregivers. In addition, this position performs various human resource functions for agency caregivers, including such task as employee relations and retention, personnel file management, monitoring of documentation, certification and/or training needed to remain eligible for placement, conducting performance evaluations and disciplinary meetings, and documenting various employment related events.

Minimum Qualifications:

• High school graduate.

• Two years of related experience; knowledge of HR, scheduling and/or health care preferred.

• Must possess excellent written and verbal communication skills, telephone etiquette, and be able to interact effectively with persons from diverse backgrounds with a strong customer service orientation.

• Must possess exceptional organizational skills and follow-through and be comfortable utilizing various technologies and computer programs.

• Able to exercise initiative, problem solve and apply sound judgment.

• Able to work under pressure and manage multiple demands simultaneously.

• Must present a positive and professional business image.

• Must pass a criminal background check.

Essential Duties and Responsibilities:

• Continually recruit caregivers to maintain pool of eligible and available caregivers. This may include but is not limited to:

• Creating and posting online job ads.

• Sourcing potential applicants on resume databases and social media sites.

• Attending and/or hosting job fairs.

• Partnering with local nursing assistant programs.

• Promoting the agency’s employee referral program to current caregivers.

• Process applications/employment inquiries.

• Conduct pre-screens and in-persons interviews with potential candidates; provide hiring recommendations • Schedule qualified candidates for orientation subject to positive reference verification; provide new hire packet for candidates to complete and return at orientation; validate provided references.

• Provide a comprehensive orientation for all newly hired caregivers to share the agency’s history and mission, set expectations, review procedures, promote brand consistency, and foster a positive employer-employee relationship.

• Collect new hire paperwork and copies of all applicable identification, licensure, certifications, and/or completed trainings; ensure documents are correctly filled out and signed by the caregiver and that all required documentation has not expired. • Create personnel files; ensure caregiver information is accurately loaded into the agency’s CRM system.

• Assign training courses and provide caregiver login information; monitor for completion by required date (if applicable).

• Ensure required background checks and motor vehicle records (if applicable) are processed prior to placement with any client.

• Monitor upcoming document expirations and required continuing education/performance evaluations; ensure needed items are completed by and/or collected from caregivers by their required due date.

• Conduct caregiver “Stay Interviews”.

• Conduct caregiver performance evaluations, disciplinary meetings and employee terminations with input and feedback.

• Prepare and file reports for caregiver accidents and injuries.

• Audit and maintain caregiver personnel files in accordance with regulatory requirements and agency policy.

Physical and Environmental Demands: This is a primarily sedentary position.

Organizational Relationship: Reports directly to Owner/Administrator.

Classification: Exempt

Position Type and Expected Hours of Work: Part-time 30hours/week

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.