Director of Human Resources
Ameritech Facility Services
Title of Job: Director of Human Resources
Status: Exempt
Reports To: Executive Vice President/Chief Financial Officer
Summary of Position: The Director of Human Resources is responsible for the strategic leadership and oversight of all human resources functions for the Company and its affiliated entities, serving employees located in multiple states across the country. The Director of Human Resources develops and directs policies, procedures, employee relations, training, performance management, compensation and benefits, recruitment, on-boarding, HR compliance and other HR duties, and partners with executive leadership to align HR strategy with business objectives.
Job Responsibilities/Essential Functions : (Other duties may be assigned)
- Lead and oversee HR processes and business requirements including recruiting, on-boarding, employee development, training and transactional personnel tasks across all entities and locations
- Oversee HR information systems and reporting on recruitment, turnover, headcount and employment related statistics for executive leadership
- Direct the development, delivery, administration and implementation of employee training programs, including employee orientation programs
- Direct the administration of compensation programs and the performance appraisal process, ensuring consistency and internal equity across entities
- Establish controls to ensure all required personnel documents are completed, entered and filed in a timely manner and within applicable laws
- Develop and implement human resources plans, procedures and new programs aligned with business strategy
- Serve as the senior escalation point for complex HR and employee relations issues
- Oversee the communication, implementation and administration of payroll processing, employee benefits and national HR programs
- Coach and counsel senior leaders, managers and supervisors regarding policy interpretation and proper procedures
- Provide HR leadership for multiple affiliated entities, harmonizing policies, practices and the employee experience while accommodating each entity’s business needs
- Oversee HR support for a geographically dispersed workforce of office and field employees in multiple states across the country
- Ensure compliance with federal, state and local employment laws in every jurisdiction where the Company operates, including multi-state wage and hour, leave, payroll tax and posting requirements
- Lead, develop and manage the HR team, setting priorities and performance expectations
- Partner with executive leadership on workforce planning, organizational design, succession planning and change management
- Develop and manage the HR department budget and evaluate HR vendors, benefit brokers and service providers
- Miscellaneous duties as assigned
Required Knowledge, Skills, and Abilities:
To perform this job successfully an individual must be able to excel at each duty outlined above and have the following knowledge, skills, ability and background. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required to perform this job.
- Strong knowledge of federal and multi-state employment regulations
- Experience in resolving various types of employee relations issues
- Must be able to manage multiple priorities.
- Strong knowledge of all areas of HR responsibilities
- Demonstrated experience supporting multiple entities and a multi-state workforce
- Proven leadership experience managing an HR team
- Excellent interpersonal skills
- Excellent problem solving skills, analytical competency
- Self-starter, highly organized and able to work well with individuals at all levels
- Able to work independently and as part of a team; work well under deadlines
Education:
- Bachelor’s degree and a minimum of ten (10) years of progressive Human Resources experience, including at least five (5) years in an HR leadership role
- Prior experience with recruitment and interviewing
- SPHR or SHRM-SCP certification preferred
Minimum Qualifications:
- Must be able to pass a drug test
- Must be able to pass a background check
- Ability to travel to Company locations across the country as needed
Physical Demands:
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the responsibilities of the job, the employee may be required:
- Regularly sit, talk and hear
- The employee must occasionally lift and/or move up to 25 pounds
- The employee is required to use hands to type, handle or feel objects, tools and computer controls
- Specific vision abilities required by this job include close vision and distance vision
This is a list of the major responsibilities, duties, and physical demands required of this position and may not be all-inclusive. Nothing in this job description restricts the Company’s right to assign or reassign duties and responsibilities to this job at any time.
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