Apartment Maintenance Technician (Hope Heights Towers)

Maintenance Technician II

WinnCompanies is searching for a Maintenance Technician II to join our team at Hope Heights Tower, a 147-unit affordable community located in Memphis, TN.

In this role, you will perform maintenance functions in the community, including rental units, residential common areas, office, grounds, and parking lots. The selected candidate will adhere to a Monday through Friday schedule with on-call duty required.

Responsibilities:

• Diagnose and make repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
• Complete assigned service requests and repairs consistent with company operating procedures. Ensure vacant apartments are prepared for occupancy and market ready in accordance with company standards.
• Perform maintenance service orders associated with the preventive maintenance program, building and safety inspection, and annual unit inspection.
• Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
• Be available for on-call activity during off-hours and emergencies based on a pre-determined schedule and need.

Requirements:

• 1-3 years of relevant work experience.
• General knowledge of electrical, plumbing, appliances, and HVAC (Heating, Ventilation, and Air Conditioning).
• Excellent customer service skills.
• Good communication and interpersonal skills.
• Basic familiarity with computers and tablets.
• Availability for on-call activity during off hours for urgent needs.
• Ability to speak and understand basic English.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications:

• Vocational or technical training.
• Certificate for Apartment Maintenance Technicians (CAMT).

Benefits & Perks:

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
• 401(k) with company match and company-paid life, AD&D, and long-term disability insurance
• Tuition reimbursement, professional development opportunities, and career growth resources
• Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
• Flexible and hybrid work options for eligible positions