Account Services Coordinator

Multi Image Group (MIG) is the preeminent live event, exhibit, and experiential agency. We focus on bringing talent, creativity, and technology together to strategically design, create, produce, and stage the most exciting and meaningful experiences on earth. We are seeking an experienced Account Services Coordinator to join our team of 150 professionals in our Boca Raton office.

The Account Services Coordinator will report directly to the Chief Operating Officer and will manage administrative tasks, data analysis and relationships with high-value clients and internal departments alike. This role requires a strategic thinker, with a keen eye for detail who thrives in a fast-paced environment and can manage multiple projects and personalities simultaneously.

Role & Responsibilities:

• Effectively convey information to clients, team members, and stakeholders through clear and professional verbal and written communication.
• Attentively understand client needs, ask insightful questions, and provide thoughtful responses while fostering strong relationships.
• Capable of managing tight deadlines, emergency requests, and shifting priorities with composure and efficiency. Availability to work beyond standard business hours and weekends when needed.
• Demonstrates resourcefulness, innovation, and a forward-thinking approach to problem-solving in dynamic situations.
• Manages multiple tasks efficiently, ensuring timely follow-through and accuracy without requiring micromanagement.
• Maintains a calm and professional demeanor while navigating evolving priorities and working with diverse personalities.
• Quickly adjusts to changing priorities while staying focused and delivering results.
• Takes initiative in managing tasks, collaborates effectively under strong leadership, and maintains professionalism when interacting with clients and colleagues.
• Builds and maintains strong connections with clients, vendors, and internal teams through clear, professional, and engaging communication.

Requirements:

• Excellent written and verbal communication abilities, with a keen attention to clarity and professionalism.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint/Keynote) and familiar with Adobe Creative Suite.
• Strong eye for crafting clear, visually engaging, and original client communications, including sales presentations and marketing materials.
• Associate degree required; Bachelor's degree preferred. Additional coursework in writing, design, or computer technology is a plus.
• Minimum of 2+ years of full-time work experience in a corporate environment.
• Must be local to South Florida with an expectation to work in-office five days a week for the first 90 days. Occasional Remote work thereafter will be determined by the supervisor.
• Willingness to travel frequently, as needed.
• Ability to work evenings, weekends, and adjust to a dynamic schedule as required.
• Comfortable driving large vehicles (SUVs, shuttle vans) and capable of lifting 25+ lbs when necessary.
• Experienced in both Mac and PC operating systems; proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams) and virtual collaboration tools like Zoom.

Benefits (for Full-Time employees) :

• Employee Stock Ownership Plan (ESOP)
• 401K match
• Health Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Wellness Program
• Profit Sharing Program