Technical Writer/Editor

Clearance

Public Trust

About Us

Are you ready to join an exceptional team that's rewriting the future of national security and global impact? Welcome to Ardent Eagle Solutions (AES), a dynamic and rapidly expanding small business that's at the forefront of supporting the Federal Government, Department of Defense (DoD), and Intelligence Community (IC) on a global scale.

At AES, we don't just embrace change; we drive it. We're in the business of transforming challenges into opportunities, and ordinary careers into extraordinary journeys. As part of our team, you'll be at the heart of groundbreaking missions that shape the course of history and protect our nation's most critical interests.

Our commitment to success doesn't end with our customers; it begins with you. We're dedicated to nurturing the talents of our remarkable employees and propelling them to new heights of excellence. Here, you'll find a culture that empowers you to excel, innovate, and realize your full potential.

Overview

ITS requires Technical Editor support to work in the ITS Publications Office and Procurement Analyst support to work in the ITS Budget Office. The scope of work for the Technical Editor is generally editing papers prior to publication, preparing system diagrams, project plans, and manuals in support of technical projects/project leaders, and aiding the ITS Editorial Review Board (ERB).


Background

The scope of work for the Procurement Analyst is typically assisting programs with the development of procurement documents, providing information regarding different sources of supply, assisting with market research, and supporting ITS CORs.

Responsibilities

Editing Technical Papers

• Copy edit and prepare technical papers for internal and/or external publication (e.g. IEEE journal articles) in collaboration with the respective author(s).
• Edit Quality - All edited papers shall conform to the applicable style guide(s) and be free from grammatical and formatting errors.
• Preparation Timeliness - All edited papers shall be ready for return to the requester within five (5) days of receipt.

Edit ITS Website(s)

• Provide editing support for ITS public websites as directed. This includes drafting content based on documents provided by technical staff for dissemination to a non-technical audience.
• Edit Quality - All website edits shall be free from grammatical, formatting, and content errors.
• Edit Timeliness - Website update proposals shall be complete within three (3) business days of tasking.

Maintain Technical Report Archives

• Assist the ITS publications officer in maintaining the ITS technical report archives. This includes entering in new publication records and proofreading, normalizing, and maintaining existing records.
• Record Quality - All new and edited records shall be free from errors.

Presentation Support

• Assist ITS authors in editing presentations, including graphics support.
• Customer Service - provide professional customer support to ITS authors with no more than one (1) complaint per quarter.
• Support Timeliness - provide initial response to presentation support requests within one (1) business day of the request. In collaboration with the author and the publications officer, set a timeline for producing the requested presentation or graphics and meet that timeline with no more than one (1) exception per quarter.

Templates and Application Support

• Assist the ITS publications officer in creating new templates in Microsoft PowerPoint and Word, and assist ITS authors with editorial, formatting, and other application support with PowerPoint and Word.
• Provide professional customer support to ITS authors with no more than one (1) complaint per quarter.
• Provide initial response to template/application support requests within one (1) business day of the request. In collaboration with the author and the publications officer, set a timeline for producing the requested presentation or graphics and meet that timeline with no more than one (1) exception per quarter.

Editing Policies and Procedures

• Provide editorial support to ITS leadership in preparing, editing, and maintaining policy and procedure documents. This includes, but is not limited to, coordinating with points of contact on procedure updates and updating documents with final policy changes.
• All edited papers shall be free from grammatical and formatting errors.
• All edited documents shall be ready for review by the requestor within five (5) days of receipt.

Qualifications

Minimum of 4 Years of Experience

• Ability to work collaboratively with highly technical subject matter experts.
• Advanced skills with Microsoft Word and PowerPoint (See Appendix A)
• Skills in Adobe Creative Suite (See Appendix A):
  • Advanced skills with Acrobat
  • Intermediate skills with InDesign, Illustrator, and Photoshop
• Knowledge of HTML
• Knowledge of Markdown and use of GitHub.
• Knowledge of LaTeX typesetting
• Experience in a highly technical research and development environment
• Experience with a formal procedure system (e.g. ISO, Six Sigma, etc.)

Education

Bachelor's Degree

Location and Work Hours

This position is 100% on site at

NTIA - Boulder

325 Broadway Street

Boulder, CO, Colorado 80305

United States

Benefits and EEO

At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families:

• Medical/Dental/Vision Coverage
• Matching 401(k) Plan
• Continuing Education Assistance
• Paid Time Off

This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.


Ardent Eagle Solutions is an Equal Opportunity Employer