Medical Receptionist

Job Description Job Description Medical Receptionist – Front Desk | Pediatric Associates of Alexandria
About Us
At Pediatric Associates of Alexandria, weve built our practice around one thing: being there for kids and the families who love them. With three convenient locations — Inova Healthplex, Potomac Yard, and Duke Street — and hours seven days a week, were committed to being accessible, compassionate, and thorough for every patient who walks through our doors, from newborns to teenagers across Northern Virginia, Maryland, and the DC area.
Our front desk team is the heartbeat of that experience. Youre the first face families see and the first voice they hear.
The Role
Were looking for a warm, organized, and detail-oriented Medical Receptionist to join our front office team. If youre someone who genuinely enjoys connecting with people, keeps their cool in a busy environment, and takes pride in making things run smoothly, youll fit right in here. Pediatric experience or a love of working in a kid-friendly environment is a big plus!
What Youll Do
Be the welcoming first point of contact for patients and families — greet, check in, and check out with care and efficiency
Answer and manage incoming calls, take detailed messages, and route them appropriately
Verify insurance coverage and collect accurate demographic and billing information
Collect co-payments and patient balances, and clearly explain account information
Schedule, reschedule, and cancel appointments in our system (we use ECW — familiarity is a plus!)
Maintain organized patient charts and create new ones as needed
Keep the waiting area clean, tidy, and welcoming throughout your shift — because first impressions matter
Open or close the office depending on your shift (turning on/off equipment, securing the space)
Complete morning and evening tallies accurately
Document everything — if its not in the chart, it didnt happen
Pitch in wherever needed; were a team and we support each other
What Were Looking For
High school diploma or GED required; Associates degree preferred
At least 1 year of experience in a medical office or administrative setting
Familiarity with ECW (eClinicalWorks) is a definite plus
Comfortable navigating a fast-paced environment and shifting priorities on the fly
Strong communication skills — you can talk to a nervous parent and a grumpy toddler with equal grace
Proficient in Microsoft Office and comfortable with standard office technology
Detail-oriented and organized — you catch things others miss
A team player who can also hold down the fort independently
Positive, patient-centered attitude — always
Schedule & Hours
We offer both AM and PM shifts to fit a range of schedules:
AM Shift: Monday–Friday, 5:45 AM–1:30 PM
PM Shift : Monday-Thursday 12:45-8:30PM, Friday 11:45-6:30PM.
Weekend Rotation Required: Saturday or Sunday, 7:45 AM–12:30 PM
Why PAA?
Be part of a well-established, community-trusted pediatric practice with 15+ providers
Work in a bright, kid-friendly environment where no two days are the same
Join a team that genuinely cares — about patients, families, and each other
Multiple locations with consistent scheduling
Open 7 days a week means real flexibility in scheduling options
Ready to be the friendly face that makes a familys day a little easier? Wed love to meet you. Apply today!

\nCompany Description Pediatric Associates of Alexandria is looking to hire for our outpatient pediatric office. We have three locations: the Alexandria section of Fairfax County, and Potomac Yard in Arlington. We seek candidates who will thrive in a busy, and fast-paced pediatric practice. Benefits Package: • Competitive salary. • 401(k) & Roth – Up to 4% match. • Health, Dental, and/or Vision insurance. • Paid Time Off. • Paid Short Term Disability. • Annual CME & Tuition Reimbursement • And more.
Company Description Pediatric Associates of Alexandria is looking to hire for our outpatient pediatric office. We have three locations: the Alexandria section of Fairfax County, and Potomac Yard in Arlington. We seek candidates who will thrive in a busy, and fast-paced pediatric practice. Benefits Package: • Competitive salary. • 401(k) & Roth – Up to 4% match. • Health, Dental, and/or Vision insurance. • Paid Time Off. • Paid Short Term Disability. • Annual CME & Tuition Reimbursement • And more.