Manager, Distribution Operations & Planning

Operational Guardian

To serve as operational guardian of the physical product, overseeing 3PL operations and product integrity from warehouse to patient. To drive accountability of Forecast Accuracy, serve as a sync between commercial sales forecast and supply chain execution, ensuring 100% product availability with minimal inventory waste. Protects the company from stocking out (lost revenue) or overstocking (wasted opportunity cost of capital). Ensuring operational continuity of distribution operations with compliance. Oversee Commercial as well as Samples & Demo product distribution operations.

Location: Warren, New Jersey - 3 days on site minimum

Salary Range: 120-135K

Key Responsibilities:

• 3PL Governance: Manage 'daily' operational relationship with 3PLs. Conduct weekly / bi-weekly / monthly performance reviews and adherence to KPIs / SLAs
• Leads the S&OP process. Facilitates consensus between commercial teams upstream SC team. Ensures that key market insights, trends and priorities are captured & communicated. Ensures that S&OP goals, objectives, processes and timelines are adhered to by participants
• Manage safety stock levels and minimize trapped working capital while ensuring zero-stockout environment for patients. Works in detail on Demand planning, Inventory planning & replenishment planning
• Monitor product expiry and batch level data to minimize obsolescence and write-offs
• Direct continuous improvement of planning processes in line with future operating model
• Oversee execution processes – Order Management, Inventory Control, Forward and Reverse logistics
• Oversees customs trade compliance to ensure downstream processes remain compliant
• Ensure 100% compliance with GDP. Monitor real-time temperature data for all shipments and lead the initial investigation into any excursions
• Oversee 'daily' serialized data transmission compliance, both inbound and outbound
• Manage carrier (Small Parcel, LTL, FTL) network performance, whether 3PL or company owned
• Ensure audit readiness at the 3PL DCs at all times for external or internal audit
• Contribute to design and implementation of IT solutions to support downstream operations
• Ensures rapid escalation of business-critical decisions to top management
• Customer Service Level, Optimal product availability at 3PL DCs, Optimized cost to serve for secondary distribution
• Forecast Accuracy at country level and optimized stock levels of finished products in the secondary distribution network

Qualifications:

• 6-10 years of experience in warehousing & distribution operations, out of which at least 2 years in sales and operations / demand planning, and out of which at least 3 years in the pharmaceutical industry
• Good knowledge of DSCSA and serialization requirements
• Six Sigma Yellow or Green Belt preferred
• Experience with 3PL management is essential
• Expertise in ERP systems (MS-Dynamics, SAP, Oracle)
• Expertise in MS-Excel and Excel based modeling
• Ability to challenge decisions with data / data driven models

Behavioral Skills:

• Curiosity: Keep on exploring uncharted territories. Always ask "why?" and more importantly "why not?",
• Courage: Take smart risks, mentor each other to always do better & be accountable for our choices, our opinions, and our actions,
• Collaboration: Teamwork and spirit. Support each other and be equally involved in the achievement of our common goals,
• Credibility: Be transparent, follow through and build trust. Educate ourselves about our unique technology.