Quality & Supplier Compliance Specialist

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Quality & Supplier Compliance Specialist – Distribution Industry to join their team. This highly visible position will play a critical role in driving supplier quality initiatives, customer satisfaction, compliance programs, and continuous improvement efforts across the organization. This is an excellent opportunity for a quality professional who enjoys working cross-functionally, building strong supplier partnerships, resolving quality concerns, and creating sustainable processes that improve performance throughout the supply chain. The organization is looking for someone who can step in confidently, contribute immediately, and serve as a key resource for quality and compliance matters.

Key Responsibilities:

Supplier Quality & Performance Management:

• Monitor and evaluate supplier quality performance through audits, scorecards, corrective actions, and ongoing performance reviews.
• Partner with suppliers to drive quality improvements and ensure compliance with company standards.
• Support supplier qualification, onboarding, and continuous improvement initiatives.
• Develop and maintain supplier performance metrics and reporting tools.

Customer Quality Support:

• Investigate customer quality concerns and complaints from initial issue identification through resolution.
• Lead root cause analyses and implement corrective and preventive actions.
• Work closely with customers and internal stakeholders to maintain high levels of satisfaction and product quality.
• Provide technical support related to quality documentation and compliance requirements.

Quality Systems & Compliance:

• Support and enhance the organization's Quality Management System.
• Ensure adherence to ISO 9001 standards and established quality procedures.
• Maintain quality records, certifications, specifications, audit documents, and compliance data.
• Assist with internal audits and supplier audits as required.

Continuous Improvement:

• Identify trends, risks, and opportunities for process improvement.
• Analyze quality data and develop actionable recommendations.
• Lead or participate in quality improvement projects that reduce defects and enhance supplier performance.
• Support the development of quality metrics, dashboards, and performance reporting.

Cross-Functional Collaboration:

• Partner with Procurement, Supply Chain, Operations, Customer Service, Sales, and supplier partners.
• Serve as a subject matter resource on quality and compliance-related matters.
• Help ensure consistent quality expectations throughout the product lifecycle.

Qualifications and Skills:

• Bachelor's degree in Quality, Engineering, Supply Chain, Manufacturing, Business, or related field.
• Professional quality certifications are preferred: ASQ Certified Quality Auditor (CQA), ASQ Certified Quality Engineer (CQE), ISO Internal Auditor Certification, and/or Lean Six Sigma Certification.
• 3+ years of experience in Quality Assurance, Quality Control, Supplier Quality, Compliance, or a related function.
• Strong knowledge of ISO 9001 standards and quality management principles.
• Experience managing supplier relationships and supplier quality performance.
• Experience handling customer complaints, investigations, and corrective actions.
• Background within packaging, distribution, plastics, manufacturing, industrial products, or related industries.
• Experience conducting supplier audits and compliance reviews.

Compensation Range: $75,000 - $90,000 + 7% Bonus

Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance.

If you are a passionate Quality & Supplier Compliance Specialist looking for a new and rewarding career, please apply today! You don’t want to miss out on this opportunity!

LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel free to check us out and apply for other opportunities if this role isn’t a perfect match.

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance