Weekend IT Support Manager - Service Desk Leader
Socket
Amazon in Austin, TX seeks an IT Support Manager to lead weekend and evening Service Desk operations Thursday through Monday, ensuring continuous high‑quality support for Whole Foods Market stores. You will coach a team, own weekend staffing, manage escalations, and drive performance metrics while partnering with weekday leaders to ensure seamless handoffs and proactive issue resolution. Responsibilities include incident triage, process improvements, knowledge management, and clear communication #J-18808-Ljbffr Socket
Vacancy posted 1 day ago
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