Forward Deployed Engineer

Forward Deployed Engineer ENGINEERING | San Francisco, New York City | On-site | Full-time The Role We're looking for founding Forward Deployed Engineers who will be the engineer closest to the customer — embedding in their workflows post-sale, building on their actual data, and turning what our Sales Engineers proved in the POC into a production-grade, deeply integrated solution. You'll see how investors actually work up close — their messy data environments, their internal systems, their workarounds — and translate what you learn into platform improvements that benefit every customer. What You’ll Do Embed with customers post-sale — build custom integrations and pipelines directly on their data, in their environment. Troubleshoot and optimize — debug retrieval quality, LLM performance, and data ingestion on real customer data. Be the technical voice of customer — you'll see platform gaps before anyone else, and often just build the fix. Partner with AI Deployment Managers to drive adoption and unlock new use cases. Turn the best of what you build for one customer into features for everyone. What You Have 2–5+ years as a software engineer, solutions engineer, or FDE — ideally at a company where you shipped directly to customers. Strong technical foundation — proficient in Python and SQL; comfortable working across the stack. Comfortable with messy, real-world data — PDFs, Excel models, inconsistent formats. You know how to wrangle it. Familiar with AI/ML concepts — RAG, embeddings, LLMs, retrieval systems. You don't train models, but you debug and optimize them. High agency — something breaks on-site with a customer, you fix it, not file a ticket. Technically curious — you want to understand how customers' systems actually work. Strong communicator — you turn customer pain into engineering priorities. Familiarity with financial services is a plus. Perks & Benefits Health & Wellness: Comprehensive medical, dental, and vision insurance Future Planning: 401(k) plan including employer match on contributions made while employed by Rowspace Time Off: Unlimited PTO policy—we trust you to take the time you need to recharge Food & Fuel: Monthly commuter stipend, plus free daily lunch and a fully stocked snack bar in the office Team Culture: Regular team offsites to bond and strategize away from the desk #J-18808-Ljbffr F2 AI