Business Operations & Analytics Manager

Axelon

Boston, MA

Job Description

Pay Rate: $37 - $40/hr Shift Timings: 8:00AM to 4:30PM, M-F Work Mode: Hybrid Summary:

Serve as a key partner to Sterile Processing and Clinical Support Services leadership
Ensure department operates efficiently while providing data and insights to drive performance
Oversee key workforce processes including payroll coordination, time and attendance management, scheduling support, vacation tracking, workforce reporting, and employee management dashboards
Develop reports, dashboards, presentations, and data visualizations to help leaders monitor performance, identify trends, and make informed decisions

Responsibilities:

Serve as the primary resource for payroll, time and attendance, scheduling support, vacation tracking, and workforce administration
Develop and maintain workforce dashboards and reports related to attendance, productivity, overtime, vacancies, and staffing trends
Partner with leaders to support workforce planning, operational decision-making, and departmental performance
Design and maintain reports, dashboards, scorecards, and data visualizations
Analyze operational and workforce data to identify trends, opportunities, and performance improvement initiatives
Prepare executive summaries, presentations, and leadership reports
Collaborate with Human Resources, Finance, Information Systems, and operational leaders to support departmental goals
Leverage technology and AI-enabled tools to improve reporting efficiency and decision support
Ensure the accuracy, integrity, and consistency of workforce and operational data

Requirements:

Bachelor's degree in Business, Healthcare Administration, Analytics, Human Resources, Information Systems, or a related field, or equivalent experience
Experience supporting workforce operations, payroll, scheduling, time and attendance, analytics, reporting, or business operations
Proficiency with Excel and reporting/data visualization tools such as Power BI or Tableau
Strong analytical, organizational, and communication skills

Preferred Skills:

Healthcare experience preferred
Enjoys solving operational challenges and supporting leaders
Is highly organized and detail-oriented
Can balance workforce administration responsibilities with analytical work
Communicates data in a clear, meaningful way

Apply

Vacancy posted 2 days ago

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