Materials & Operations Specialist

Materials & Operations Specialist Join our team of heroes! The Materials & Operations Specialist provides operational, logistics, and inventory support to the Donor Recruitment department. This position is responsible for managing blood drive materials, coordinating incentive inventory and distribution, supporting drive readiness, and maintaining efficient workroom operations. The role contributes to a positive donor and client experience by ensuring materials, supplies, and promotional items are available, organized, and delivered accurately and timely to support donor recruitment activities across the organization's service region. Just For You: Free Parking! Career advancement opportunities. Competitive compensation and benefits package. Engaging and exciting opportunity to SAVE LIVES. Tips to thrive in our culture: Embody our Core Values of Commitment, Integrity, and Respect. Work to actively create experiences that inspire others to save lives, each and every day. Embrace doing it right, making connections, and creating desired experiences. Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager. Essential Responsibilities Inventory Management & Materials Support (35%) Maintain inventory levels of donor recruitment materials, forms, promotional items, supplies, and blood drive resources. Receive, inspect, organize, stock, and distribute materials and supplies in accordance with departmental procedures. Manage inventory tracking systems, including the RISO Inventory application and Recruiter Store, ensuring timely fulfillment of requests from all service locations. Reconcile returned promotional and incentive items and maintain accurate inventory records. Monitor inventory levels and communicate replenishment needs to management. Maintain established inventory service levels and fulfill material requests from donor centers and recruitment staff within departmental timelines. Logistics & Distribution Coordination (30%) Coordinate incoming and outgoing departmental mail, including shipment of blood drive materials and donor-related correspondence. Schedule and coordinate pickups and deliveries with vendors and internal stakeholders for blood drive incentives and materials. Prepare and package materials, promotional items, signage, apparel, and other resources for shipment or delivery. Provide day‑of blood drive material support and delivery assistance as needed. Ensure transported materials are handled in accordance with applicable policies, procedures, and standard operating practices. Serve as backup support for fulfillment and mailing of donor incentive items and related donor correspondence. Operational Support & Process Improvement (25%) Support departmental initiatives designed to improve operational efficiency, customer service, and drive support processes. Maintain organized, safe, and efficient workroom operations. Stock and organize supplies following deliveries and maintain orderly storage areas. Assist with preparation and distribution of donor care packages and other support materials. Review workroom processes and recommend improvements that enhance safety, organization, efficiency, and service delivery. Compliance and Safety (10%) Maintain compliance with organizational policies, safety requirements, vehicle use standards, and applicable procedures. Complete required documentation accurately and timely. Support departmental audits, inventory reviews, and reporting activities. Promote a safe work environment by identifying and reporting hazards, safety concerns, and operational issues. Comply with applicable vehicle‑use, driving safety, and loss‑control policies when operating a personal or company vehicle for business purposes. Ensure materials, inventory, and donor‑related items are handled in accordance with organizational procedures and quality standards. Required Qualifications Education High school diploma or GED required. Experience Minimum two (2) years of administrative, clerical, logistics, inventory management, operations support, or related experience. Experience maintaining inventory records, coordinating supplies, or supporting operational processes. Experience using Microsoft Office applications, including Word, Excel, and Outlook. Demonstrated ability to organize work, manage multiple priorities, and maintain accurate records. Experience working independently and collaboratively in a fast‑paced environment. Certifications / Licenses Valid driver's license and acceptable driving record in accordance with organizational policy. Preferred Qualifications Experience in healthcare, nonprofit, blood banking, donor recruitment, distribution, or supply chain environments. Experience using inventory management, CRM, or database systems. Experience coordinating vendor deliveries or logistics activities. Advanced proficiency with Microsoft Excel. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently operate computers, phones, printers, scanners, and other office equipment. Frequently move throughout office, storage, warehouse, and event support areas. Regularly handle, move, organize, and transport materials, supplies, boxes, and promotional items. Occasionally move items weighing up to 25 pounds independently and heavier items using team‑lift procedures or appropriate equipment. Ability to communicate effectively in person, by telephone, and electronically. Ability to visually inspect inventory, labels, documentation, and materials. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low. Work is performed primarily in a warehouse, storage, and operational support environment. Occasional travel to donor centers, blood drives, vendor locations, or other organizational facilities may be required. Noise levels are typically low to moderate depending on work location and operational activities. Travel Local travel within the service area may be required. Occasional use of a personal or company vehicle for material delivery, inventory support, or operational activities may be required. Frequent local driving to support deliveries, inventory management, and operational activities. Schedule Full‑time position with a standard work schedule. Occasional overtime, early morning, evening, weekend, or holiday work may be required based on operational and business needs. Regular and reliable attendance is an essential function of the position. Who We Are: Since 1975, Gulf Coast Blood has been one of the nation’s largest community blood centers, serving 170 hospitals across 26 counties. Headquartered in Houston, we support the world’s largest medical complex—the Texas Medical Center—while operating 18 donor centers and hosting more than 7,000 mobile blood drives each year. As an FDA‑accredited nonprofit, we provide high‑quality human cellular material for both scientific and therapeutic use. Some Jobs Change Lives. Others Save Them. Think you have what it takes to save lives with us? We want to hear from you. EQUAL OPPORTUNITY EMPLOYER STATEMENT Gulf Coast Blood is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results, or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order. #J-18808-Ljbffr