Lead Medical Supply Delivery and Installation Technician

Senior Lead Technician

Technological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, Velocare, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.

Velocare relies on small-format facilities to operate our distributed supply chain solution, and this role is responsible for performing and controlling a combination of manual and automated actions necessary for receiving, storage, and delivery of products to the customer location. Other functions performed include receiving, picking, packing, transporting (with fleet vehicle), deliveries and inventory management tasks, etc. Join a team that is fast-paced, people-oriented, values integrity and is growing nationally.

Responsibilities

• Monitor productivity, adhere to budgetary guidelines, and work to meet Depot objectives and Velocare operational goals while maintaining quality standards.
• Will conduct deliveries to customer locations (primarily the home of the hospital patient), conduct proof of delivery, technology setup, medical products/equipment placement and notify delivery status, as well as provide leadership and training to other depot personnel in same function.
• Given the 7-day operating week required by the customer, will generally serve in a Monday through Friday role, but will include weekend shift roles and evening coverage as required, pursuant to scheduling by the Depot Supervisor and offset to the working week where possible with Technician/Driver personnel.
• Must be able to communicate effectively with management and other leaders of the operations to deliver timely and accurate information.
• Ensure updating & completion of daily, weekly, and periodical depot tasks such as cycle counts, equipment cleaning, van maintenance, product shipments, technology troubleshooting & status changes, temperature monitoring and recording, order dispatching, inventory tracking spreadsheets, work order accuracy, kit building, and all required documentation.
• Oversee and maintain the accuracy of inventory levels, including tasks such as cycle counts, processing incoming product requests, identifying discrepancies, executing inventory control procedures, training team members, and ensuring compliance with company policies regarding inventory management.
• Collaborate with Depot Supervisor to ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical product, service and quality issues and maintaining stock-on-hand.
• Contribute towards Velocare innovation to improve the quality of our service to our customers.
• Identify opportunities to improve efficiency while providing flawless transactions and services; manage monetary assets and other resources to optimize cost effectiveness.
• Play a key role to help meet Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities.
• Coordinate maintenance of equipment and vehicles, guiding both preventive maintenance and coordinating all necessary repairs, with guidance from Depot Supervisor.

Qualifications

• 1-2 years related experience, preferred
• Leadership skills
• Strong communication skills
• Self-motivated team player who can also work independently and with minimal direction Strong knowledge of Microsoft Office products
• Healthcare experience beneficial
• Must hold a valid driver's license and have a good driving record
• Ability to lift containers weighing up to 75 pounds
• Subject to customer requirements, vaccinations (including Influenza, MMR and Hepatitis B) or a legitimate accommodation, will be required.

What is expected of you and others at this level

• With direction from Depot Supervisor, coordinate the daily activities of operations, or business support staff in a positive and proactive manner
• Administers and executes policies and procedures • Ensures employees operate within guidelines
• Working knowledge that decisions and actions have a direct impact on work unit operations and Velocare customers
• Frequently interacts with company leadership, customers, and peer groups at various levels
• Interactions normally involve information exchange and basic problem resolution

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.