Community TelePrEP Navigator

Job Description

Job Description

The Community TelePrEP Navigator serves as a trusted community-based resource supporting individuals in accessing HIV prevention services through the Philadelphia TelePrEP Program. The Navigator provides PrEP education, community outreach, telehealth navigation, client follow-up, and connection to supportive services. The position will also support implementation research activities for the STEP-UP (Streamlining Telehealth for Equitable PrEP Utilization through Community Partnerships) study.

The Navigator will work closely with organizational staff, healthcare providers, the Philadelphia TelePrEP Program, and the STEP-UP research team to reduce barriers to PrEP access and strengthen community-based HIV prevention.

MAJOR RESPONSIBILITIES:

Community Outreach & PrEP Education

• Conduct community outreach and promote awareness of PrEP and TelePrEP services.
• Provide culturally responsive PrEP education and answer questions about accessing PrEP.
• Explain the Philadelphia TelePrEP Program and available COLOURS support.
• Engage clients in a welcoming, confidential, and nonjudgmental manner.

TelePrEP Navigation

• Assist clients with scheduling TelePrEP appointments.
• Help clients access technology and private space for telehealth appointments when needed.
• Assist clients with navigating laboratory testing through Labcorp/Quest, or applicable self-sampling options.
• Identify barriers to accessing PrEP and connect clients with appropriate supportive resources.
• Follow up with clients after TelePrEP appointments and assist with next steps.

STEP-UP Research Support

• Invite eligible clients to participate in required surveys and provide survey invitation information.
• Complete Outreach, Navigation, and Time-Activity Cost Logs accurately and on time.
• Maintain organized program and research documentation while protecting client confidentiality.
• Communicate implementation questions or challenges to the designated research team.

Supervision & Collaboration

• Report to the designated COLOURS supervisor and participate in regular check-ins.
• Communicate with the Philadelphia TelePrEP Program and STEP-UP research team as needed.
• Participate in required training, meetings, outreach events, and program activities.

QUALIFICATIONS:

• Experience in community outreach, health education, HIV prevention, healthcare navigation, or a related field preferred.

• Preferred candidate – High School Diploma or GED;
• Clinical experience with HIV prevention and harm reduction strategies;
• Demonstrated excellent oral and written communication skills;

• Comfortable using computers, telehealth platforms, email, and electronic documentation systems.

• Demonstrates understanding of the cultural and ethnic diversity of sexual and gender minority people of color;
• Ability to multi-task;

• Willingness to travel to partnering agencies, client appointments, boards and committees that support program outcomes
• Ability to maintain confidentiality and accurate records.
• Reliable, organized, self-directed, and able to work effectively as part of a team.
• Lived experience and/or strong knowledge of Philadelphia communities disproportionately affected by HIV is highly valued.

• Willing to work evening weekends, Flexibility is a must

REPORTING RELATIONSHIP: Community Engagement Manager