Veterinary Practice Manager

Veterinary Practice Manager

Lead a team where exceptional care and compassion come together

Are you a people-focused leader who wants to make a meaningful difference in veterinary medicine? Companion Pet Hospital in Carmel, New York, is seeking a Veterinary Practice Manager to support a talented team, strengthen hospital operations, and help create an outstanding experience for pets, clients, and employees. If you're passionate about team development, client relationships, and helping a veterinary hospital thrive, we'd love to meet you!

At Companion Pet Hospital, exceptional care means treating every pet as an individual and helping every client feel informed and supported. Our hospital has been AAHA-accredited for 25 years and is proud to be both a Fear Free and Cat-Friendly Practice. We believe in continuing education, individualized treatment, and creating a respectful, welcoming environment for our patients and their families.

Our experienced team offers comprehensive services, including preventive care, dentistry, digital radiography, in-house laboratory diagnostics, routine and advanced soft-tissue and orthopedic surgery, laser therapy, and acupuncture. We also partner with local rescue organizations to provide exams for shelter animals, reflecting our commitment to the community we serve.

As our Veterinary Practice Manager, you'll play an important role in supporting this culture while helping our doctors and team members deliver excellent care.

What You'll Do

As our Veterinary Practice Manager, you'll help keep the hospital running smoothly while empowering the team to succeed.

• Oversee daily operations, staff scheduling, payroll, inventory, purchasing, and vendor relationships.
• Recruit, interview, hire, onboard, train, and develop team members.
• Conduct performance reviews, address employee concerns, and support fair, consistent personnel decisions.
• Partner with hospital leadership to identify staffing needs and improve workflows.
• Build positive client relationships and resolve concerns with professionalism and empathy.
• Maintain accurate records and support compliance with hospital policies, OSHA requirements, and DEA and controlled-substance procedures.
• Coordinate communication between clients, doctors, and veterinary staff, including notification of emergency cases.
• Represent the hospital at local events and strengthen relationships throughout the community.

We're Looking For

• A compassionate, approachable leader who enjoys helping people grow.
• Strong communication, organization, and customer service skills.
• The ability to manage competing priorities in a busy veterinary setting.
• Confidence in coaching employees, resolving conflicts, and making fair decisions.
• A proactive mindset and a commitment to high-quality patient and client experiences.
• Computer proficiency and attention to operational details.

Previous Veterinary Practice Manager or Certified Veterinary Practice Manager experience is a plus. At least one year of management experience is preferred, or three or more years of veterinary experience. Familiarity with veterinary terminology, hospital operations, inventory management, and personnel processes is beneficial. Flexibility to adjust hours based on hospital needs is also required.

Pay range: $65,000-$75,000 based on experience

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note some benefits may only be available to or vary slightly for full time employment status vs part time status.