Business Relationship Manager / Project Manager
FutureSoft Consulting Inc
Job Description
Job Description
## Position Overview
We are seeking an experienced Business Relationship Manager / Project Manager to coordinate business and IT initiatives across multiple departments. This role will serve as a key liaison between business stakeholders, external partners, and IT delivery teams, ensuring that priorities, requirements, expectations, and project activities remain aligned.
The ideal candidate will have a strong combination of business analysis, stakeholder management, Agile delivery, project coordination, and testing support experience. The position involves light-to-moderate project management responsibilities along with targeted business analysis activities.
## Key Responsibilities
* Serve as the primary liaison between business stakeholders and IT teams.
* Build and maintain productive relationships with business units, technical teams, and external partners.
* Coordinate project activities, priorities, deliverables, dependencies, and timelines.
* Track project milestones, risks, issues, decisions, and action items.
* Facilitate stakeholder meetings, project-status discussions, and governance routines.
* Gather, analyze, clarify, and document business and technical requirements.
* Translate business needs into clear requirements, user stories, and actionable project tasks.
* Assist with backlog refinement, sprint planning, and sprint coordination.
* Support Agile ceremonies and maintain visibility into project progress.
* Use Azure DevOps or similar tools to manage backlogs, user stories, tasks, defects, and project documentation.
* Document high-level business processes, workflows, and functional requirements.
* Ensure requirements are complete, traceable, and clearly understood by business and technical teams.
* Coordinate testing activities and support User Acceptance Testing.
* Review solution functionality and validate that completed deliverables meet approved business requirements.
* Assist with defect tracking, issue resolution, and business acceptance.
* Communicate project updates, risks, decisions, and changes to stakeholders.
* Support continuous alignment between organizational objectives and IT solutions.
## Required Qualifications
* Three or more years of experience as a Business Relationship Manager, Business Analyst, Project Coordinator, Project Manager, or similar professional.
* At least five years of experience gathering and documenting business and technical requirements.
* At least five years of experience supporting Agile teams and Software Development Life Cycle processes.
* At least three years of hands-on experience using Azure DevOps or a similar work-management platform.
* At least three years of experience coordinating testing activities and supporting User Acceptance Testing.
* At least three years of experience managing project deliverables, milestones, risks, issues, and dependencies.
* At least three years of experience supporting backlog refinement, user-story development, sprint planning, and sprint coordination.
* Strong experience facilitating communication and alignment between business and IT stakeholders.
* Experience documenting high-level business processes and clarifying functional requirements.
* Strong written, verbal, facilitation, and stakeholder-management skills.
* Ability to manage several priorities and initiatives involving multiple business units.
* Strong organizational, analytical, problem-solving, and decision-support skills.
## Preferred Background
Candidates with experience in a combination of the following roles are encouraged to apply:
* Business Relationship Manager
* Senior Business Analyst
* Technical Business Analyst
* Business Systems Analyst
* IT Project Coordinator
* Agile Business Analyst
* Business Analyst/Project Manager
* Business Engagement Manager
* IT Delivery Coordinator
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