Office Manager

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you!

Office Manager - Facilities

Catholic Charities Distribution Center

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community. Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.

WHY YOU'LL LOVE WORKING HERE:

Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you'll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.

WAGE RANGE: $27.00 - $30.00/hour

JOB SUMMARY: Catholic Charities Twin Cities is seeking a detail-oriented, people-centered Facilities Office Manager to help keep our workplaces safe, welcoming, and running smoothly.


In this role, you'll be the primary point of contact for maintenance tickets, vendor coordination, office supplies, mail distribution, and furniture requests-making sure staff, clients, and visitors experience a clean, orderly, and supportive environment every day.

Working closely with the Director of Facilities and program leaders across the agency, you'll juggle multiple priorities, solve problems in real time, and communicate clearly so that facility needs are addressed quickly and reliably. If you enjoy organizing details, building relationships, and supporting a mission-driven team behind the scenes, this role offers a chance to make a direct impact on our ability to serve those most in need.

ESSENTIAL FUNCTIONS:

Office Operations & Workplace Services

• Coordinate supply management, reception support, mail distribution, and meeting room scheduling.
• Serve as the first point of contact for facility service requests and maintenance tickets , ensuring timely and accurate follow-up.
• Maintain the Facilities department's SharePoint site, ensuring documents, processes, and updates are accessible and current.
• Maintain a welcoming, organized, and professional office environment across shared spaces.

Vendor & Service Coordination

• Coordinate vendor services, including janitorial services, office supplies, deliveries, and general maintenance support.
• Process purchase orders and review invoices for accuracy prior to approval.
• Track and maintain service agreements under the direction of the Director of Facilities, ensuring renewals and compliance timelines are met.

Space & Facility Support

• Assist with office moves, workstation setups, furniture requests, and workspace transitions.
• Maintain accurate records of office layouts, furniture inventory, and space utilization.
• In partnership with Safety and HR, support workplace safety efforts, including emergency drills, signage updates, ergonomic adjustments, and other safety initiatives.

Administrative & Communication Support

• Maintain facility records, procedural guides, and related documentation.
• Draft communications regarding building closures, maintenance schedules, relocations, and safety updates (when appropriate).
• Provide scheduling, coordination, and reporting support to the Facilities team.

Continuous Improvement

• Identify opportunities to improve efficiency, workflow, and service delivery within Facilities operations.
• Provide ongoing feedback to Facilities leadership regarding recurring needs, gaps, and opportunities for process improvements.
• Other duties as assigned

MINIMUM QUALIFICATIONS:

• Ability to work effectively with diverse and/or low-income populations, including individuals experiencing homelessness, unstable housing, and/or mental health challenges.
• Commitment to trauma-informed care, harm reduction, and housing-first principles, and the ability to model these practices in daily interactions.
• 3-5 years of experience in office management, administrative services, facilities coordination, or related work.
• Strong organizational and multitasking skills, with the ability to balance competing priorities and adapt to changing needs.
• Demonstrated customer service and interpersonal skills, with a warm, people-first approach to supporting staff, vendors, and visitors.
• Experience coordinating vendors and processing invoices, purchase orders, or service agreements.
• Proficiency in Microsoft Office or Google Workspace, and the ability to learn work order, ticketing, or facility management systems.
• Knowledge of office operations and basic safety practices, including space planning support, supply management, and workplace coordination.
• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Experience in nonprofit, social services, or multi-site environments preferred.

OTHER/PHYSICAL REQUIREMENTS:

• May occasionally be required to work outside of standard business hours (evenings, weekends, or holidays) based on operational needs.
• Must be able to lift up to 25 pounds, move boxes or supplies, and navigate office environments, including stairs, shared spaces, and storage areas.
• Position requires regular standing, walking, bending, and extended periods at a computer workstation.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

JOB CLASSIFICATION: Regular; Full-Time; Hourly; Non-Exempt


Catholic Charities is an equal opportunity employer.

Job Description Updated: 11/18/2025

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.