Lead, Specialist Slack SE

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Job Category
Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Governments don't just need better software; they need a better way to work. The mission is clear: transform the Public Sector from fragmented legacy systems into a unified, AI-powered "Work OS."
We are looking for a Solution Engineer to be the face of Slack as the primary user interface for the entire Salesforce ecosystem. You won't just be doing demos; you'll be architecting the "Front Door" to the mission-where humans and AI agents collaborate in real-time to serve citizens faster. You'll build relationships with key executives and technology leaders, selling directly to IT and agency leaders, while owning the technical elements of a value-oriented sales cycle. You'll showcase how Slack's next-generation user experience-powered by AI, Slackbot, and Agentforce-enables government teams to work smarter and deliver mission-critical services more effectively.

Why This Role Matters

• Defining the "Next Gen" Experience: You will lead the charge in showing how Slack + Salesforce + Agentforce creates a seamless experience that replaces the "tab-switching" fatigue of modern government work.
• AI Frontier: You'll be at the forefront of the Slackbot revolution, demonstrating how autonomous agents live and breathe within Slack to automate workflows.
• Public Sector Impact: Your work directly helps agencies respond to crises, manage digital transformation, and improve the lives of millions of citizens.

What You'll Do

• Partner with Account Executives: Drive complex, multi-stakeholder deal cycles across Government agencies to solve diverse mission-critical challenges in citizen services, public safety, infrastructure, and community engagement
• Partner with government agencies: Design Slack-based solutions that drive value and significant impact in service delivery, operational efficiency, and citizen outcomes
• Evangelize the "Slack-First" Strategy: Show Public Sector CXOs how Slack acts as the conversational interface for Salesforce and third-party data.
• Architect Agentic Workflows: Design and demo how AI Agents (Slackbot & Agentforce) can be triggered, managed, and monitored directly within Slack channels.
• Scale the Knowledge: Enable the broader Salesforce Public Sector team on how to lead with "The Power of One"-positioning Slack as the primary engagement layer for all Salesforce clouds.

What you should have

• A Master Storyteller: You don't just list features; you paint a picture of a better future. A knack for delivering compelling presentations and product demonstrations to government audiences
• The "Slack-Fluent" Architect: You understand that Slack is a platform (APIs, Workflows, Integrations), not just a messaging tool.
• AI Enthusiast: Understanding of how modern AI tools like Slackbot and Agentforce transform work and enable autonomous task completion
• Public Sector Savvy: You understand the unique security, compliance, and cultural nuances of government agencies.
• Recommended 4-6 Enterprise years of sales engineering or solution consulting experience in a SaaS organization
• Slack Experience Required
• Salesforce experience preferred
• Experience selling to Government agencies, with understanding of public sector procurement processes, compliance requirements, and mission-driven priorities
• Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work in the public sector

Required Qualifications:

• B.S. Computer Science, Software Engineering, MIS
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 4 years of professional experience

Preferred Qualifications:

• Salesforce Certifications
• Previous experience as a solution/sales engineer

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $134,750 - $180,250 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process.There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $148,190 - $198,170 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.