Overnight Emergency Veterinary Receptionist - Part Time

Job Description

Job Description

Description

Overnight Emergency Reception. Be the Calm When It Matters Most.

Dogwood Veterinary Specialty and Emergency is looking for a Part-Time Overnight Emergency Veterinary Receptionist to join our established Emergency and Specialty hospital in Marietta.

When a pet needs emergency care overnight, families need someone who can stay calm, communicate clearly, and help them understand what happens next.

Veterinary experience is preferred, but strong healthcare, urgent care, emergency department, medical office, or high-volume customer service experience can translate well to this role.

6:00 PM – 6:00 AM | 3 shifts per week

This part-time position offers three 12-hour overnight shifts each week , supporting client communication, patient flow, and hospital operations while helping create a seamless experience from arrival through discharge, transfer, or continued hospitalization.

What You'll Do

You'll help create a seamless experience for clients and patients from arrival through discharge, transfer, or continued hospitalization.

• Welcome and support clients arriving for Emergency and Specialty care
• Coordinate patient arrival, check-in, discharge, transfers, and follow-up communication 
• Communicate clearly and compassionately during stressful and emotional situations
• Manage phones, scheduling, payments, records, and client requests 
• Coordinate closely with Emergency Veterinarians, technicians, Criticalists, and specialty teams
• Help maintain efficient patient flow during overnight hours 
• Maintain accurate client and patient information 
• Support continuity of communication between overnight and daytime teams 
• Maintain a clean, organized, and professional client-facing environment

What We're Looking For

We're looking for professionals who are:

• Experienced in veterinary reception, emergency veterinary medicine, healthcare, urgent care, medical offices, or hospital operations
• Comfortable working independently during overnight hours
• Confident communicating with clients in person and by phone
• Comfortable handling emotional, urgent, and difficult conversations
• Organized and able to prioritize multiple tasks in a busy environment 
• Comfortable navigating scheduling, payments, records, and administrative systems
• Calm under pressure and able to make sound decisions 
• Strong team communicators who know when to ask questions and take ownership
• Compassionate, professional, and genuinely invested in helping people and their pets 

Veterinary experience is preferred, but candidates with strong human healthcare, emergency department, urgent care, medical reception, or other high-volume client service backgrounds are encouraged to apply.

Why Dogwood?

Dogwood Veterinary Specialty and Emergency brings together Emergency and Specialty Medicine in a hospital built around advanced patient care, teamwork, and a better experience for pets and their families.

You'll work alongside experienced veterinary professionals while gaining exposure to Emergency Medicine, Critical Care, Specialty Medicine, and complex patient care.

Watch The Heart of Dogwood

Tour Our Marietta Hospital with Co-Founder Dr. Andre Shih

If you're an experienced Overnight Emergency Veterinary Receptionist, Veterinary Receptionist, ER CSR, Client Service Representative, Medical Receptionist, Patient Coordinator, or Healthcare Receptionist looking for a part-time opportunity where your communication skills and professionalism truly matter, we want to hear from you.

Join Dogwood Veterinary Specialty and Emergency and help us raise the standard for Emergency and Specialty Medicine in Georgia.

Overnight Emergency Reception. Be the Calm When It Matters Most. Grow With Dogwood.