Junior Account Manager

About Us :

Arc International is a global leader in tableware, combining 200 years of expertise with a forward-looking approach to design, innovation, and sustainability. Founded in France in 1825, we operate in over 160 countries and manufacture more than 4 million pieces of glassware daily across state-of-the-art facilities on four continents.

Our portfolio includes globally recognized brands such as Luminarc, Arcoroc, Chef&Sommelier, and Cristal d’Arques Paris, catering to both consumer and professional markets. In North America, we are a key regional player known for delivering exceptional quality, service, and customized solutions. Our mission is to set the standard for glass manufacturing while driving long-term value for our clients and partners. As part of the Arc Group, you’ll join a company where craftsmanship meets innovation and where your work has a global impact.

Position Summary :

The Junior Account Manager – Candle Segment supports the growth of the candle business across North America by managing day-to-day customer activity, developing new prospects, and supporting execution of key projects. This role focuses on pipeline development, customer support, and commercial execution, working closely with the Candle Segment Leader and cross-functional teams. This position reports to th e national Sales Manager - Candle Segment Leader in the B2B Division. The position offers strong development potential within a strategic segment, and required to be a commutable distance to the office to be available on site as needed.

Key Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function

• Support sustainable business growth through development of new and existing candle accounts
• Conduct outbound prospecting to candle brands, fillers, importers, and distributors
• Manage and update opportunity pipeline and CRM tracking
• Support preparation of pricing proposals using company templates
• Follow up on quotes, samples, and project timeline
• Interact regularly with customers through calls and virtual meetings
• Support customer visits and trade show preparation
• Coordinate sampling and new product development requests
• Collaborate cross-functionally with Marketing, Operations, Supply Chain and Design
• Track market trends and competitor activity within the candle industry
• Support forecast updates and demand tracking
• Assist with execution of value-added decoration opportunities
• Champion the sale of secondary decorative processes (e.g., coating, frosting, printing) as value-added services to our glass jars

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required

• 1–4 years of sales, account management, or inside sales experience
• B2B or manufacturing experience preferred
• Strong organizational and follow-up skills
• High energy and proactive mindset
• Comfortable with outbound prospecting and customer interaction
• Strong communication and relationship-building skills
• Basic google Suit skills
• CRM experience preferred
• Interest in the candle or home fragrance industry and Sustainability is a plus

Why Join Us:

• Join a globally recognized leader in glass manufacturing
• Work within a strategic segment
• Strong mentorship and development opportunity
• Exposure to major North American candle brands
• Competitive compensation and benefits
• Clear path for career growth into Account Manager role

This description reflects the principal functions of the job for the purpose of job evaluation. It should not be construed as a detailed description of all work requirements of the job nor shall be construed as giving exclusive responsibility for every function described.