Guest Service Specialist
Boisset Collection
Guest Services And Wine Club Support RoleThis role will provide essential support to both Guest Services and Wine Club operations, helping ensure timely responses to guest and member inquiries while maintaining a high level of service across all properties. The position will assist with reservations, order support, membership requests, administrative tasks, and luxury sales campaigns to help streamline communication and operational efficiency. This is a part-time opportunity.Key ResponsibilitiesGuest Services Support:Answering incoming phone calls for all propertiesResponding to Chirps and guest inquiries in a timely mannerMonitoring and responding to Guest Services inbox emailsAssisting guests with booking reservations and experiencesResponding to general property inquiriesSupporting order tracking questions and guest purchase inquiriesWine Club Support:Supporting incoming phone calls related to Wine Club inquiriesAssisting members with credit card updatesHelping with membership account updatesProcessing order changes and case upgradesSupporting upsell opportunities when appropriateResponding to general member service requests in a timely mannerDuring club shipments, this role will help ensure smooth communication and member support during high-volume periods.Shared Responsibilities (Guest Services & Wine Club):Ensure all guest and member requests are handled promptly and professionallyMaintain accurate records and ensure guest and member data is properly captured and updatedAssist with consumer sales support and customer inquiries related to purchasesSupport upselling opportunities when appropriateAssist the team with administrative support related to sales initiativesAssist with order tracking and shipping inquiriesProcess returns and initiate reshipments and/or refunds when necessaryEnsure that all work regarding consumer sales, shipping, and service is completed in full compliance with alcohol shipping laws and company policiesAssist with winery events as neededProvide operational support during high-volume periods, special events, or club shipment windowsQualifications & AvailabilityRequired Availability:Weekend availability required, with Saturday availability especially importantPreferred Experience:Familiarity with relevant systems, including C7, WineDirect Fulfillment, ShipCompliant, RedChirpPersonal Qualities:Flexible and adaptable in a fast-paced environmentCoachable with a willingness to learn and growStrong communication and customer service skillsAbility to manage multiple requests while maintaining attention to detail
- ...Guest Services And Wine Club Support Role This role will provide essential support to both Guest Services and Wine Club operations, helping ensure timely responses to guest and member inquiries while maintaining a high level of service across all properties. The position...SuggestedPart timeFlexible hoursWeekend work
- ...seeking a Team Member in Sonoma, CA, to provide an exceptional guest experience. Responsibilities include delivering quality food, maintaining... .... Ideal candidates are at least 16 years old, possess guest service skills, and communicate effectively in English. Join a dynamic...SuggestedMinimum wage
- ...harmony between land and craft extends to the winery’s tasting room, where guests are invited to experience thoughtful winemaking, genuine hospitality, and elevated culinary pairings. As a Guest Services Associate/Concierge, you are the first and last impression of Ram’s...SuggestedPart timeWork at officeWeekend workAfternoon shift
O'Neill Vintners & Distillers O'Neill Vintners & Distillers
Sonoma, CA22 days ago $30 - $40 per hour
...heart of everything we do. We are seeking an energetic and service-focused Caf Supervisor to oversee the daily operations of the Vivalon... ...and help create an exceptional dining experience for members, guests, volunteers, and staff. This role offers an opportunity to lead...SuggestedHourly payWork at officeVivalon
Sonoma, CA2 days ago$16.9 - $19.5 per hour
...Part-Time Guest Service Attendant Silverado Resort, located in Napa, CA, is pleased to announce an excellent career opportunity for a Part-Time Guest Service Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality...SuggestedHourly payPart timeTroon Golf
Napa, CA1 day ago$24.5 per hour
...Guest Services Associate Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission...Hourly payFull timeTemporary workSeasonal workWork at officeWorldwideFlexible hoursShift workWeekend work$23.77 per hour
...Bell Attendant/Guest Services Attendant Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world...Hourly payFull timeSeasonal workWork at officeLocal areaFlexible hoursNight shiftWeekend workDay shiftAfternoon shiftEarly shiftWeekday work- J004362 JIB Reshiv Inc is looking for a Team Member in Napa, California. You'll be responsible for delivering excellent guest service and maintaining a clean restaurant environment. The role requires a positive attitude and ability to work in a fast-paced setting, alongside...Minimum wage
- ...to be part of a luxury hospitality team dedicated to exceptional guest experiences, with clear growth potential and strong support for... ...coach, and inspire front office teams to deliver top-tier guest service Oversee daily operations of 5 outlets plus the banquet department...Relocation
Goodwin Recruiting
Napa, CA2 hours ago $32 - $34 per hour
...a distinctive boutique hotel nestled in downtown Napa, offers guests an indulgent experience with 183 luxurious rooms and suites, many... ...(F&B) Supervisor is responsible for providing excellent service and high-quality food and beverage products to guests in a safe...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workHyatt House
Napa, CA3 days ago$21 per hour
Job Posting Location: Milliken Creek Inn, 1815 Silverado Trail, Napa, CA, 94558, United States Base Pay: $21.00 / Hour Job Category: Front Desk Employee Type: Part Time-Variable Hour Contact Information Name: Latrice Nelson Phone: (***) ***-**** Email...Hourly payPart time$16 - $35 per hour
Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shift$100 per hour
...and effective support. Knowledge Sharing: Distribute educational materials and resources to assist customers with self-service options. Actively document and share insights to improve internal workflows and enhance customer experience. Qualifications...Remote workWork from homeHome officeWork visaOdoo
Sonoma, CA4 days ago$25 per hour
[Patient Service / Remote] - Anywhere in U.S. / Up to $25-hr / Health-Dental-Vision-Life-Disability / HSA-FSA / Retirement Savings: 403(b) + 401(a) with match / PTO up to 32 days-yr Personal-Holidays-Sickness - As a Healthcare Customer Service Representative, you will:...Immediate startRemote workUniversity Physicians
Sonoma, CA2 days ago$45 per hour
...Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGL1
Sonoma, CA2 days ago- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...Contract workPart timeLocal area
- ...Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend...Contract workPart timeFor contractorsWork experience placementLocal areaAfternoon shift
$19 - $20 per hour
...procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately...Weekly payFull timePart timeFor contractorsLocal areaImmediate startShift workNight shiftDay shiftAfternoon shiftEarly shift$19.38 - $29.06 per hour
...Responsibilities: Perform member transactions, analyze member requests to determine their financial needs and cross-sell products and services to meet those needs. Assist Branch Manager in controlling delinquency and negative shares. Provides branch coverage and support...Night shift$12 - $15 per hour
...and performance-based raises depending on location and experience. Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting customers, stocking shelves when needed, organizing merchandise, cleaning...Hourly payFull timePart timeFamily Dollar
Sonoma, CA2 days ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and customer...Hourly payFlexible hoursCircle K
Sonoma, CA4 days ago- ...luxury destination capturing the casual honest luxury of culture and cultivation. Job Description Ensuring exceptional customer service for guests. A Guest Services Supervisor ensures the smooth operations of all guest services. They train and supervise staff, set work...Casual workLocal area
$16 - $19 per hour
Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...Hourly payFull timePart timeShift workNight shiftWeekend work- SUMMARY Establishes and promotes the safety and mechanical operations of the facility. ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes but not limited to the following) ~ Establishes standards and procedures for the Facilities Department. ~ Designs, implements and...Full timeWork experience placementShift work
San Pablo Lytton Casino
Vineburg, CA2 days ago $30 - $35 per hour
...relationships and driving results. You’ll help oversee the big picture of our hospitality programs while remaining active on the floor—hosting guests, selling wine, developing referral relationships, and identifying new opportunities to bring people through our doors. What You’ll...Full timeCasual workLocal areaFlexible hoursShift workWeekend workAfternoon shift2 days per week1 day per week- ...Across a Regional Healthcare System Are you an accomplished laboratory executive ready to shape the future of clinical laboratory services? This is an opportunity to provide strategic leadership across multiple hospitals, drive operational excellence, and influence the...Temporary workSummer workLocal areaRelocation package
Career Match Pro
Sonoma, CA25 days ago - ...Job Description GENERAL SUMMARY OF DUTIES: Facilitate and enhance customer experience of the retail location and ensure customer service standards are met. Coordinate the customer service team and solve problems in the absence of Dispensary Manager. Coordinate communication...Work at officeNight shift
SPARC
Sonoma, CA14 days ago $14 - $19 per hour
Lowe’s is seeking Cashiers / Customer Service Associates to assist customers with purchases, returns, and general front-end store operations. Associates are responsible for operating cash registers, processing cash and card payments, assisting customers with returns and...Hourly payFull timePart timeImmediate start$85k
...company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the... ...Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees...Work at officeLocal areaShift workNight shiftThe Spa at The Lodge - Sonoma
Sonoma, CA4 days ago$19 - $25.4 per hour
...shelves. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating...Hourly payPart timeSeasonal workImmediate startAll shiftsFlexible hoursShift workNight shiftCulinary Agents
Sonoma, CA1 day ago
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