TikTok Shop - Merchandise Strategy Manager
TikTok
About the teamThe Platform Campaign Team is responsible for end-to-end management of campaign strategy and execution, ensuring alignment with business objectives and smooth cross-functional collaboration. This team seeks a strategic thinker with strong collaboration skills, proven experience in campaign operations and management, and the ability to deliver results in a fast-paced environment. The ideal candidate has a background in strategy planning, project management, or related fields, with a solid understanding of the e-commerce landscape.Responsibilities- Analyze consumer demand trends and identify key product categories, brands, and price segments with strong growth potential on TikTok Shop.- Develop product assortment strategies that strengthen platform supply and ensure products align with market demand.- Partner with merchant strategy teams and industry teams to guide supply development in priority product categories.- Supported major campaigns and marketing initiatives by identifying high-potential products and category opportunities.- Conduct data-driven analysis to identify supply gaps and propose targeted initiatives to strengthen product availability and competitiveness.- Monitor product performance and market trends, and continuously refine assortment strategies to support sustainable growth.Minimum Qualifications- Bachelor’s degree in Business, Economics, Marketing, Data Science, or a related field.- 5 years of experience in e-commerce, marketplace strategy, category management, consulting, retail strategy, or related industries.- Strong analytical capabilities and experience using data to identify business opportunities.- Familiarity with consumer trends and retail or e-commerce market dynamics.Preferred Qualifications- Experience working in marketplace platforms, retail strategy, consulting, or category management.- Strong business judgment and structured problem-solving capabilities.- Experience working with data to support business analysis and strategic planning.- Self-driven with strong ownership and the ability to adapt in a fast-moving environment.Req ID: A108468
- ...and engaging marketplace in Tiktok, where customers discover... ...by defining and executing strategies for robust merchandise growth. We optimize the user journey across various shopping channels and work cross-... ...Product Strategy and Operation Manager work closely with Product...Tiktok
- ...Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. We are looking for an Arbitration Strategy Program Manager, who will be responsible for analyzing dispute problems, designing better policies and service strategies, and improving...Tiktok
- ...teamThe Platform Campaign Team is responsible for end-to-end management of campaign strategy and execution, ensuring alignment with business... ...marketing ability across multiple platforms.- Familiar with TikTok short video and live-streaming eco-system is a plus.- Result...Tiktok
- ...products, and operating mechanisms that keep TikTok Shop safe and trustworthy for buyers,... ...develop and drive after-sales service strategies that address customer needs and business... ...years of relevant experience in product management, service strategy, customer experience,...Tiktok
- About the team:The Global E-commerce Resource Management team for TikTok Shop plays a critical role in driving scalable growth across our international... ...and drive operational excellence.- Prepare clear strategy documents, analytical reports, and executive-level materials...Tiktok
- TikTok Shop's Governance and Experience(GNE) team is a global team responsible for ensuring... ...and creators. The GNE Data Science,Strategy and Insight will working closely with the... ...Preferred Qualifications- Experience in management consulting or business strategy will be...Tiktok
- ...quality products together with a unique customer experience via TikTok. With more than 1 billion loyal users globally, we believe... ...and logistics.- Develop and optimize governance and logistics strategies, products, and processes based on an end-to-end understanding of...Tiktok
- ...responsible for building and optimizing service capabilities across TikTok Shop logistics.The team focuses on developing customer service... ...experience and driving continuous operational improvements- Manage BPO/vendor operations, including SOP definition, quality standards...Tiktok
- ...and engaging marketplace in TikTok, where customers discover... ...by defining and executing strategies for robust merchandise growth. We optimize the user journey across various shopping channels and work cross-... ...execute comprehensive lifecycle management and strategies covering...Tiktok
- ...unique customer experience via TikTok. With more than 1 billion... ...operation solutions for TikTok Shop merchants in the US market, focusing... ...performance and refine strategies to improve service quality,... ...decisions.- Strong Project Portfolio Management skills.Preferred...Tiktok
- TikTok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated... ...scalable and efficient transportation strategies.This role is responsible for optimizing... ..., wave planning, and backlog management.- Develop and execute middle-mile and last...Tiktok
- ...end solutions to power global growth of TikTok Shop. Joining the UG team, you can be responsible... ...growth practices.1. Responsible for managing the end-to-end industry and seller communication... ...target to improve User Growth promotion strategy seller participation rate and platform...TiktokWorldwide
- TikTok Shop is seeking a Category Governance Solutions & GTM Manager in Seattle to lead governance initiatives, solution design, and policy updates. You will partner... ...milestones and measurable outcomes. This role owns GTM strategy, rollout readiness, seller/creator enablement,...Tiktok
- ...policies, products, and systems that keep TikTok Shop safe and trustworthy.In this team, you... ...optimized future-state processes. Proactively manage timelines, identify risks, and drive... ...end-to-end policies or operational strategies.- Strong cross-functional collaboration...Tiktok
- TikTok Shop is seeking a Customer Experience Strategy & Product Program Manager in Seattle. You will develop after-sales service strategies, translate insights into product features, and partner with engineering, design, and operations to optimize the customer journey....Tiktok
- ...operational insights, and logistics strategy support to help teams and... ...capabilities that support TikTok Commerce across global markets... ...by TikTok (FBT) is TikTok Shop’s official fulfillment solution... ...targets with industry seller management teams, and establish clear tracking...TiktokLocal area
- About the Team:The TikTok e-Commerce Governance and Experience team... ...policies, building systems, and managing operations that safeguard... ...Security team safeguards TikTok Shop’s global marketplace for users... ...exciting journey!As a Global Risk Strategy Product Manager, you are the...Tiktok
$103.36k - $209.38k
Strategy and Operations Manager - US Governance & Experience - TikTok Shop Location: Seattle Employment Type: Regular Job Code: A138755 Responsibilities Overall, the role will drive US e-commerce strategy, analyze key metrics, conduct industry research, and lead cross...TiktokTemporary workLocal area$115.52k - $198.36k
...and engaging marketplace in Tiktok, where customers discover... ...by defining and executing strategies for robust merchandise growth. We optimize the user journey across various shopping channels and work cross-... ...Product Strategy and Operation Manager work closely with Product...TiktokTemporary workLocal area$115.52k - $198.36k
...responsible for building and optimizing service capabilities across TikTok Shop logistics. The team focuses on developing customer service... ...experience and driving continuous operational improvements Manage BPO/vendor operations, including SOP definition, quality standards...TiktokTemporary workLocal area- ...planning, operational insights, and logistics strategy support to help teams and partners... ...scalable logistics capabilities that support TikTok Commerce across global markets.We are... ...supply chain planning, inventory management, and fulfillment network capabilities.Responsibilities...TiktokWork experience placementLocal area
$136.8k - $273.6k
TikTok Shop - Integrated Marketing Campaign, Strategy & Analytics Manager Responsibilities Desktop Research: delivering market and consumer insights by conducting research and competitor tracking, summarizing the methodology and key approach for ops and Marketing team;...TiktokTemporary workWork experience placementLocal area- About the Role:We are looking for a Head of Aftersales Strategy and Operations to lead Aftersales Strategy for our US e-commerce business... ...:- Lead and develop a high-performing team of Program Managers responsible for the US aftersales strategy and operational excellence...Tiktok
$151.05k - $258.4k
...unique customer experience via TikTok. With more than 1 billion... ...Responsibilities Develop and implement strategies to support merchant... ...long-term success on TikTok Shop. Identify opportunities and operational... ...and stakeholder management skills, with the ability to influence...TiktokTemporary workLocal area- ...global e-commerce ecosystem.Lead the global customer experience strategy and experience product portfolio for our e-Commerce business.... ...of service platforms and capabilities, including case management, agent tools, knowledge systems, intelligent routing, and AI-powered...Tiktok
$115.52k - $198.36k
...operational insights, and logistics strategy support to help teams and... ...capabilities that support TikTok Commerce across global markets... ...by TikTok (FBT) is TikTok Shop’s in-house service that handles... ...strategy design, and project management. The ideal candidate will help...TiktokTemporary workLocal area- ....- Translate market insights and benchmarking into actionable strategies, working with merchant and governance teams to refine policies... ...solutions.- Excellent communication, collaboration, and stakeholder management skills.- Customer-oriented mindset with strong ownership,...TiktokOverseas
$176.32k - $280.44k
...TikTok Shop - Product Manager, Supply Chain Planning Location: Seattle Employment Type: Regular Job Code: A49545A Responsibilities... ...business planning, operational insights, and logistics strategy support to help teams and partners operate efficiently...TiktokTemporary workWork experience placementLocal area- TikTok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated to innovating and streamlining... ...of shaping scalable and efficient transportation strategies. The Carrier Performance Manager is responsible for managing TikTok’s external carrier...TiktokWork at office
- ...service and physical procurement as well as service provider management work in line with the development of logistics business. The team... ...and stable cooperation.Responsibilities- Senior Procurement Strategy Development: Lead the design of RFP and procurement strategies...TiktokContract work
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