Employee Benefits Account Manager

Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. What We Offer You At HUB International we want you to achieve an even work‑life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career‑driven individuals to move upward in our organization. Our successes breed your opportunities! Benefits You May Enjoy Working At HUB International Midwest‑East Medical, Dental, and Vision (PPO, HMO, and HSA) Comprehensive Wellness Program 401(k) Retirement Plan Life and Disability Plans Vacation, Holiday, Sick, and Personal Time Off Spending Accounts Pet Insurance Bonus Program Comprehensive Onboarding Program Continuing Education / Personal Development Programs Flexible Work Arrangements Employee Engagement Events Dress for Your Day Dress‑Code Service Awards Here’s Where You Come In The individual filling the Account Executive role will be responsible for servicing a book of business that is approximately $1M in revenue. The Account Executive will provide professional, courteous account leadership and broking services to assigned clients, having the primary responsibility for account retention. Working alongside Producers and Account Managers, as assigned, the Account Executive shall be principally responsible for overseeing management of assigned accounts, including proactive consultation, insurance program design, carrier marketing, collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions. Job Responsibilities Work cooperatively with Producers to serve as the HUB’s primary consultant to the client; when no Producer is assigned, the Account Executive also is primarily responsible for client relationship management. Serve as the point person for client relationships, communicating with internal and external stakeholders on all account updates. Establish and maintain strong professional relationships with C‑Level and other decision makers for assigned HUB clients. Possess a detailed knowledge of the client’s business and industry, articulating applicable exposures to loss, insurance coverages, and appropriate/available risk management solutions. Maintain relationships with carrier marketing, underwriting, and risk control staff, with a detailed familiarity with each carrier’s products and services in support of assigned clients. Directly oversee and coordinate delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, risk control services, carrier meetings, claims reviews, coverage outlines, and marketing of emergent and renewal coverage requests. Ensure that all client service needs are promptly and professionally delivered, either directly by the Account Executive or via HUB colleagues. Conduct annual reviews with clients, making coverage and loss control recommendations focused on reducing total cost of risk. Identify opportunities for cross‑selling and up‑selling other HUB products and services when appropriate, documenting client purchases through other providers. Maintain current receivable status for assigned clients; undertake proactive collection efforts for receivables more than 30 days past‑due, documenting and reporting unresolved circumstances to accounting. Be knowledgeable about and comply with HUB systems, procedures, and state/federal insurance regulations. Effectively communicate orally and in writing, including designing and delivering group presentations and sales or renewal presentations. Be actively involved with professional and/or civic associations on behalf of HUB. Cultural Expectations Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues. Ownership – Responsible to each other, our clients, and our goals. Teamwork – Together we attain greater success. Sincerity – Giving and receiving direct and caring communication. Qualifications A Life & Health insurance license BA or BS degree preferred At least 7 years of experience servicing large EB accounts Proficiency in alternative funding mechanisms, including but not limited to self‑funding Experience influencing C‑level executives Exceptional written and verbal communication skills Proficiency with Microsoft Office Suite and PowerPoint programs High energy, detail‑oriented self‑starter Strong leadership, mentoring, and team‑building skills Significant skill in handling competing demands and projects Excellent organizational skills and ability to prioritize and delegate responsibility Willingness to travel Required Experience: 7‑10 years of relevant experience Required Travel: Negligible Required Education: Bachelor’s degree (4‑year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E‑Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team at View email address on click.appcast.io. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. #J-18808-Ljbffr