Field Service Technician

Field Service Technician $30 - $33 per hour | Jeffersontown, KY | Hybrid | Permanent Overview A leading manufacturer of automated packaging equipment is seeking a Field Service Technician to join its growing service team. This role is ideal for a mechanically and electrically skilled technician who enjoys traveling, solving complex equipment issues, and working directly with customers. The company offers extensive paid training, strong benefits, and long‑term career growth. Benefits Paid at 1.5X hourly rate for hours worked over 40 and 2X for hours over 50 (travel time counts toward working hours) Quarterly performance and profitability bonuses 401(k) with company match Medical, dental, and vision insurance Company‑paid life insurance, short‑term disability, and long‑term disability Paid vacation, PTO, and paid holidays Comprehensive paid training program Long‑term career advancement opportunities Job Details Responsibilities Install, commission, troubleshoot, repair, and maintain industrial packaging equipment at customer facilities nationwide Perform equipment startups and ensure machines operate to customer specifications Train customers on proper equipment operation, maintenance, and troubleshooting Diagnose mechanical, electrical, pneumatic, and PLC‑related issues in the field Provide technical phone support when not traveling Conduct quality inspections on equipment prior to shipment Communicate effectively with customers and internal engineering and service teams to resolve technical issues Complete service documentation and maintain accurate records Travel up to 75% nationwide after completing a comprehensive paid training program based in Louisville, KY Qualifications 3 to 5 years of experience as a Field Service Technician, Maintenance Technician, or similar industrial equipment role Strong mechanical and electrical troubleshooting experience Experience working with PLCs, including troubleshooting and basic logic modifications Ability to read electrical schematics and mechanical blueprints Excellent customer service and communication skills Comfortable working independently while representing the company at customer sites Proficient with basic computer applications Must be authorized to work in the United States Preferred Experience Packaging equipment experience Technical degree or formal training in electrical, electronics, automation, or industrial maintenance Experience with machine installation, commissioning, and customer training Equal Opportunity Statement Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. #J-18808-Ljbffr Australia-Employment