Process Management Analyst

Overview The Process Management Analyst supports operational excellence by executing and improving business processes across various functional areas. This role ensures consistency, quality, and efficiency in workflows that may include supplier onboarding, product lifecycle management, contract administration, and data maintenance. The analyst collaborates cross-functionally to identify opportunities for improvement and supports the implementation of scalable solutions. Responsibilities Facilitate and execute various operational activities involving supplier, cost, product lifecycle processes and data maintenance activities. Analyze process performance and identify opportunities for standardization and continuous improvement. Collaborate with cross-functional teams to document requirements and support the development of tools that enhance operational workflows. Manage feedback channels and resolve issues to improve data quality and customer experience. Support project execution and reporting activities, including tracking milestones and communicating progress to stakeholders. Maintain and apply knowledge of process impacts to upstream and downstream systems. Serve as a subject matter expert on workflow tools and platforms (e.g., JIRA, Smartsheet, SQL-based systems), providing training and support as needed. Ensure adherence to service level agreements and compliance standards in all process execution activities. Qualifications Bachelor yolor's Degree or equivalent experience 1+ years experience in process management, operations, merchandising, eCommerce, or related fields. New grads welcome! Familiarity with workflow and data tools such as JIRA, Smartsheet, SQL, and reporting platforms. Experience analyzing data and drawing insights to problem solve and continuously improve processes Experience collaborating cross functionally Experience with Microsoft Office Suite applications (e.g. Word, Excel, PowerPoint) Location & Work Location Location: LAKE FOREST, IL, US, 60045-5202; CHICAGO, IL, US, 60654-4203 Work Location Type: Hybrid This is a hybrid position that is onsite in Lake Forest or Chicago 2 days a week. Compensation & Benefits Compensation The anticipated base pay compensation range for this position is $67,300.00 – $112,200.00. This role is eligible for an incentive target of up to 5% based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change. Rewards and Benefits With benefits starting on day one, our programs provide choice and flexibility to meet team members\' individual needs, including: Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Equal Opportunity and Accessibility The information contained in this posting is for informational purposes only and represents Grainger\'s current policies and benefits. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations during the application and hiring process and throughout employment, please advise us if you need accommodations during the process. #J-18808-Ljbffr W. W. Grainger