Senior Loan Credit Workout Analyst - Retail Bank Operations

Review customers' income and expenses for complex, high-risk customer groups Determine hardship legitimacy and available workout options based on bank and investor guidelines Assess customer qualifications to facilitate appropriate action and minimize bank losses Review bank, investor, and regulatory guidelines to ensure accounts are serviced according to policy Work with internal business partners to gather information and clarify inconsistent, incorrect, or missing information Monitor assigned work queues and workflows to ensure goals are met Use online systems to accurately document customer account information Serve as a subject matter resource and mentor for the team Requirements Associates or equivalent degree, or comparable combination of education, job-specific certification(s), and experience Typically 4+ years of related business or functional experience Attention to detail Experience with MSP, LSS, SMDU, FHLMC Resolve, and/or

FNMA LMS

/SMDU decisioning tools Credit underwriting experience, including calculating income and expenses, strongly preferred Experience in loss mitigation or mortgage default Knowledge of credit processes and credit analysis and verification Knowledge of bank, investor, and regulatory guidelines Ability to assess risk and manage multiple priorities No employment visa sponsorship or STEM OPT participation Core Competencies Demonstrates expertise in credit underwriting, loss mitigation, and mortgage default processes, with a strong focus on assessing risk and adhering to bank and regulatory guidelines. Proven ability to mentor team members and manage multiple priorities effectively. Highest-signal resume keywords Credit Underwriting Experience Loss Mitigation Expertise Knowledge of Bank Guidelines Experience with Decisioning Tools Attention to Detail ATS Optimization Keywords Hard Skills Credit Analysis Income Calculation Expense Calculation Risk AssessmentRegulatory Compliance Soft Skills Attention to Detail Mentoring Collaboration Certifications & Qualifications Associates Degree Job-Specific Certifications Industry Keywords Mortgage Default Loss Mitigation Credit Processes Investor Guidelines Tools & Technologies MSP LSS SMDU FHLMC Resolve FNMA LMS #J-18808-Ljbffr Jobtailor