Disaster Restoration Crew Chief

Production Crew Chief

Do you love helping people through difficult situations? Then, don't miss your chance to join our franchise as a new production crew chief. As a new production crew chief at SERVPRO of Orange, Sullivan, and S. Ulster Counties, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect. The production crew chief prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the crew chief demonstrates to customers and clients the company's Here to Help® commitment. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow. Training and development program available, which can include industry certifications.

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened®!"

Primary Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to production technicians and supervise their activities.
• Coordinate and perform production processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Position Requirements

• Effective written and oral communication
• Basic math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Compensation: $23.00 - $25.00 per hour Picture yourself here fulfilling your potential. At SERVPRO® of Orange, Sullivan, and S. Ulster Counties, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. No property owner asks for disasters to strike, or for their home or business to suffer the destruction that these situations provide. It has always been a focal point of our SERVPRO team to offer fast and reliable restoration solutions to help combat the damaging effects of water, fire, flood, mold, and storm loss incidents. We also have dedicated professionals and contractors that can help through more intricate cleaning and recovery solutions after biohazardous conditions. We opened our doors to Ulster and Sullivan Counties in 1986, offering solutions for those affected by the often destructive winter and summer months in the area. From cold snaps bursting pipes to hurricane-level storms passing through the region, we have spent more than 35 years working to be the name that you can trust when disasters strike.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.