Retail Sales - Shoes - Westfarms

Summary The Retail Sales Associate supports the shoes department by delivering exceptional customer service, meeting sales goals both in-store and through digital channels, and cultivating long-term customer relationships. This role requires styling knowledge, use of selling tools including text and social media, and flexibility to support other departments as needed. The position is schedule-flexible and involves physical activity related to merchandising and customer assistance. Responsibilities Set and achieve sales goals for in-store and digital selling using selling tools and social media Build and maintain lasting relationships with customers and grow a personal client base Provide personalized styling guidance and honest feedback on fit and product Use product knowledge to drive sales and open Nordstrom Rewards accounts Support department readiness by filling orders, stocking, re-merchandising, markdowns, and light cleaning Occasionally perform duties in other departments based on business needs Follow store policies and contribute to a collaborative team environment Requirements Excellent communication and interpersonal skills Self-motivated, goal-oriented with a focus on sales performance Comfort using networking and technology to engage customers and drive sales Ability to prioritize multiple tasks in a fast-paced retail environmentStrong organization and follow-through Flexible availability to work varying schedules based on business needs Ability to continuously move for 6-8 hours per shift and lift up to 25 pounds occasionally #J-18808-Ljbffr brobstongroup.com - Jobboard