Call Center Supervisor
Inktel
Operations Supervisor
Driven by our passion for people, our Operations Supervisors are experts in coaching, training and bringing the best out of our agents. Developing talent is their bread and butterand our Ops Supervisors consistently perform at a high level. They report directly into the Site Director of their respective sites. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partnerswe can't resist the fun of working with people. Each connection, each relationship matters. To strive to be a part of something greater is in our DNAand we don't use the word "strive" lightly. It embodies what we value.
Qualifications
Proven track record of all of the following:
- Service
- Tenacity
- Responsibility
- Integrity
- Versatility
- Entrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Empathetic and active listening
Excellent communication skills: concision and clarity
Passion for coaching, providing feedback and developing talent
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent
2-5 years of contact center or customer service experience with a minimum of two years in a leadership/management role
Thrives in a fast-paced environment with changing priorities and goals
Able to commute to our office in Ft. Lauderdale
Responsibilities
- Model Inktel's passion for people in every interaction.
- Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential.
- Implement strategies to keep attrition low.
- Oversee the day-to-day operation of your assigned program and ensure that program goals, such as service level, quality, and staffing, are met.
- Drive a culture of accountability, continuous improvement, and personal excellence.
- Communicate key messages effectively to ensure that direct reports are well informed about issues that may impact them or their customers.
- Prioritize objectives with little-to-no assistance, find issues and create and execute on solutions that address those issues.
- Work constructively with other departments, such as client services, quality assurance, training, and recruiting, to share ideas and leverage best practices.
- Develop and audit quality assurance strategies to ensure the delivery of world-class service.
Salary & Benefits
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.
Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- ...Operations Supervisor Driven by our passion for people, our Operations Supervisors are experts in coaching, training and bringing the... ...put together Dependable and consistent 2-5 years of contact center or customer service experience with a minimum of two years in a...SuggestedTemporary workWork at office
- Job-ID: P27-3537586-1Location: 915 MEETING STREET 14TH FLOOR, NORTH BETHESDA, MD, 20852, US; Chicago, IL, United States; New York, NY, United States; Atlanta, GA, United States; Austin, TX, United States; Fort Lauderdale, FL, United StatesPosted: 2026-08-19Sodexo is hiring...SuggestedLocal areaWorldwide
$350,000 per week
...growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can... ...role for sellers who want ownership of the deal from first call to signed contract, backed by a company that invests heavily in...SuggestedWeekly payContract workCasual workWork at officeFlexible hours- Account Services --> EVP - Account ServicesFort Lauderdale, FL • ID: 5304 • Full-Time/RegularOverall ObjectiveThe EVP, Account Director is responsible for gaining efficiencies, securing new and existing base of business, and maximize the talents of staff. Oversees...SuggestedFull timeTemporary work
- ...Marketing, Advertising, Communications or relevant, equivalent experience.5+ years experience as an Account Director or Account Supervisor in a full-service Advertising/Marketing agencyPossess a thorough understanding of the overall media environment in addition to the...SuggestedFull time
- Join NEP as we transform how the world experiences live sports and entertainment through our Global Media Solutions Ecosystem. We're looking for a client-focused leader to serve as the primary post-sale partner for key Global Connected Solutions accounts. In this...Contract work
- ...stakeholder-facing functions across Safe Harbor Lauderdale Marine Center. This role oversees a broad portfolio including captains,... ...standards and system workflows Any other task assigned by the supervisor related to the job Customer Experience Customer satisfaction scores...Contract workTemporary workFor contractorsWork at officeLocal areaImmediate startRelocation packageAll shifts
- Description Job Overview: Perform functions to hire, supervise, monitor and provide direction to a team of Accountants in the preparation, review and revision of accurate monthly Financial Statements for an assigned group of Condominium and /or Homeowners Associations...Work at officeLocal areaRemote work
$71.7k - $129.5k
...its head with small businesses (1-9 employees). In this role, you'll achieve and surpass monthly sales targets by prospecting, cold-calling, networking, and generating leads to gain new business within an assigned geographic territory. You'll analyze customer needs and...Full timeTemporary workPart timeWork experience placementLocal areaFlexible hours$18.5 per hour
...Front Desk Supervisor Hyatt Place Dania Beach - Dania Beach, FL 33004 Overview Salary Range $18.50 - $18.50 Hourly Position Type Full Time Job Shift Any Travel Percentage None Category Hospitality - Hotel Description Overview: A Kolter Hospitality Front...Hourly payFull timeShift workWeekend work$15 per hour
...customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport... ...Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or...Hourly payFull timeWeekend work- ...administrative duties that are associated with this position. May occasionally be required to respond or coordinate after hour emergency calls. Responsible for compliance with all related policies and procedures as outlined in the Operations Manual, The FR Way....For contractorsWork at office
$88.5k - $129.69k
...Demonstrated effectiveness at presenting in a variety of formal settings to include one-on-one, small groups, large groups, with peers, supervisors, customers, and vendors.Demonstrated strength in oral and written communications with people at all organizational levels.Dealing...Temporary workWork experience placementLocal areaRemote workFlexible hoursShift workDay shift- Account Manager The Best Teams are Created and Maintained Here. Job Summary ~ The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention...Full timeContract workWork at officeLocal areaFlexible hours3 days per week
- Miami-based nationally ranked PR firm seeks high-energy, media-savvy PR professional with PR agency experience to join its growing team. Our new AE will work in teams across a variety of corporate and consumer industries. We are looking for someone with the right experience...Flexible hours
- Business Insurance Account Manager Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 15,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful...Work at officeLocal areaNight shift
$3,000 per month
Multi-State MedSpa Sales Manager (Travel) $3,000 Base + Uncapped Commission + Monthly Bonus + Company Car + Paid Travel & Hotel + Growth Opportunities Are you a high-performing sales leader with a strong ability to drive revenue, lead teams, and sell premium services? ...Flexible hours$120k - $250k
...proposals. Cultivate relationships with existing customers and establish new ones through targeted sales techniques, including cold calling, meetings, and networking. Identify and create opportunities in the sales pipeline to achieve sales targets, develop business...Work experience placementWork at officeLocal areaFlexible hours$55k
...Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of...Base plus commissionWork experience placementLocal area- ...Cultivate and maintain existing client relationships. Identify and pursue new business opportunities through prospecting and cold calling. Set up and conduct in-person meetings with key decision makers. Collaborate with industry and solution leaders to develop...Temporary workInternshipWork at officeFlexible hours3 days per week
- Account Manager A company that was incorporated in 2017 to create highly-innovative, land-based electronic gaming machines is looking for an Account Manager to create long-term, trusting relationships with its customers. The Account Manager's role is to oversee a...Work experience placement
- ...build your own pipeline through outbound prospecting, referrals, partnerships, inbound inquiries, and networking. Conduct discovery calls with small business owners, founders, and operational leaders to understand their bookkeeping, accounting, payroll, and tax needs....Casual workWork at officeMonday to Friday
- ...demonstrates creativity and business logic, in addition to being on time and on budget. Keeping the Sr. Account Executive and Account Supervisor updated on both internal and external initiatives on a regular basis Lead, organize, activate and control day-to-day Agency...Night shift
$50k - $60k
Join Our Team as an Account Manager - Elevate Your Career with L7 Solutions! Are you a driven, results-oriented professional with a passion for building strong client relationships? L7 Solutions, a leading IT and cybersecurity firm, is looking for a dynamic Account...$140k
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid...Live inLocal area- ...meet the criteria of the individual Permanent Placement Job Orders Providing exemplary customer service Making a certain number of calls per day Meeting all production and sales goals as set by management Make outbound recruiting calls to potential candidates...Permanent employment
- ...products to new and existing commercial customers, while maintaining a customer-focused service to grow the business. Account Executives call on a full spectrum of market segments including hospitality, food & beverage processing, healthcare, and retail. You will join a...Full timePart time
- ...willingness to travel for company business throughout the local area to call on customers, visit jobsites, attend job walks, etc.... ...Display a professional and courteous attitude to co workers, supervisors and the general public at all times Versatility, flexibility...Full timeFor contractorsWork at officeLocal area
$100k - $120k
Account Executive Fort Lauderdale, FL We dream big. We love food. We're building the next generation of marketing software and our mission is to help the lifeblood of our communities, small businesses, specifically local restaurants and bars. Launched in 2015,...Full timeLocal area- Benefits: Bonus based on performance Competitive salary Company Overview Renew Local is a specialized provider of Google Business Profile (GBP) management, optimization, and ranking solutions. We provide high-performance tools and services designed to enhance...Contract workWork at officeLocal areaWork from homeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Supervisor. Be the first to apply!
- inbound call center customer service representative Fort Lauderdale, FL
- call center trainer Fort Lauderdale, FL
- call center associate Fort Lauderdale, FL
- home call center Fort Lauderdale, FL
- call center remote Fort Lauderdale, FL
- work at home call center Fort Lauderdale, FL
- medical call center receptionist Fort Lauderdale, FL
- call center inside sales representative Fort Lauderdale, FL
- work at home virtual call center Fort Lauderdale, FL
- call center sales Fort Lauderdale, FL


