Program Specialist

Job Title

Duties to include but not limited to the following:

Personnel Support

• Coordinates the administrative functions for the Office of the Chief of Nursing Rehabilitation Service by performing the full range of human resource management requirements.
• Provides personnel management for the service with varied functions and activities with new and changing requirements. The coordination of the personnel management program for Nursing Rehabilitation Service includes recruitment, promotions, awards, position management & classification.
• Provides personnel support and recommendations to Nursing Rehabilitation Service employees, maintaining thorough knowledge and awareness of new and consistently changing processes and/or requirements. Works in conjunction with the various nurse managers, the assistant chiefs, and the service chief as well as administrative staff to accomplish such duties.
• Coordinates with the various supervisors in the completion of the annual reviews which include performance appraisals and proficiencies on ePerformance.
• Responsible for records management throughout all aspects of Nursing Rehabilitation Service, including confidential personnel files.
• Serves as the lead Talent Management System (TMS) Coordinator, tracking mandatory training compliance for all Nursing Rehabilitation Service staff and affiliates.
• Serves as an Automated Data Processing (ADP) Application Coordinator (ADPAC) for Nursing Rehabilitation Service.
• Responsible for engaging in analytical ADP-related problem solving.
• Communicates and understands technical terminology when dealing with other ADPACs and the Office of Information and Technology (OI&T).

Program Management

• Compiles reports relevant to clinical performance measures, performance improvement, staff management, agency accreditation requirements, and related administration requirements for presentation to executive staff.
• Coordinates and assists in meetings associated with nursing leadership, facility leadership, VISN leadership, and various other facility staff.
• Triages information from the VISN, facility leadership, and VACO to disseminate to the appropriate management staff, ensuring to translate the request to clearly articulate the relevance and purpose.
• Serves as a liaison between the Chief Nurse of Nursing Rehabilitation Service, AO, and service managers. Develops or compiles information used to identify trends in patient care or services, or for quality assurance and patient evaluation.

Process Improvement

• Provides Nursing Rehabilitation Service leadership with analyzed data and objectively based information for making decisions on the administrative and programmatic aspects of service operations and management.
• Advises the chief, managers, and AO on potential benefits/uses of process improvement strategies to improve efficiency of programs.
• Researches and investigates new or improved processes or practices for potential application to Nursing Rehabilitation Service operations.
• Analyzes new or proposed regulations to determine impact on service operations and management, and develops new or modified administrative program processes, goals, or objectives to ensure compliance with regulations.
• Conducts studies of organizational efficiency and productivity and recommends changes or improvements in organization, staffing, or work methods.
• Collects and analyzes data from the hospital system to recommend actionable ideas to improve the delivery of patient care or services.

Equipment/Contract Management

• Manages procurement and contracting for the service, including preparing procurement requests, evaluating proposals for work, serving as a Contracting Officer Representative (COR) for procurements, maintaining procurement and contracting records, and/or verifying all quality measures for the contract are met.
• Responsible for ordering medical/clinical equipment with procurement values up to one million dollars; prepares market research, salient characteristics, and statements of work.
• Maintains and renews COR certification.
• Manages purchase card reconciliation and invoice approval in compliance with VA fiscal guidelines.

Suspense Coordinator

• Manages all administrative and clinical suspenses for Nursing Rehabilitation Service under minimum direction of the AO. This includes coordinating with the Patient Advocate Office, managers, as well as the service chief, to ensure timely completion and minimal duplication of these suspenses.

Work Schedule: Monday through Friday, 7:30 AM to 4:00 PM PST Position Description/PD#: 640-02586-O