Technical Account Manager

Job Description For our client Repair Care, we are seeking a Technical Account Manager to assist their expansion into the U.S. market. Repair Care is a leading European innovator in sustainable long lasting wood repair solutions for painter & carpenter professionals. Their high-performance products are designed to extend the life of wooden architectural features, preserving heritage, and reducing waste. As part of its expansion into the United States, Repair Care is seeking a skilled and motivated hands-on Technical Account Manager to support growth across the New England Area, covering MA, RI, NH and ME . Position Overview The Technical Account Manager serves as the primary point of (technical) contact for contractors & distributors, ensuring strong relationships, optimal product presentation, and effective training across multiple locations. This role combines technical expertise, commercial acumen, and field-based account management to strengthen Repair Care’s market position in the U.S. The position is full-time and field-based, reporting to the U.S. General Manager. Key Responsibilities Develop and maintain productive relationships with distributors and contractors. Conduct regular branch visits) to review performance and ensure compliance with merchandising standards. Deliver in-store product presentations and technical workshops for contractors and store staff. Monitor competitor activity and share regular market insights and reports. Collaborate with marketing teams on promotions, merchandising materials, and trade events. Manage scheduling, reporting, and customer interactions through Salesforce. Represent Repair Care at trade shows, training sessions, and industry events. Qualifications and Experience Practical understanding of (wood) repair or construction techniques is a must. Some experience in account management, field sales, or technical support within the construction, coatings, or DIY industries. (preferably the paint industry). Excellent communication, presentation, and relationship management skills. Strong organizational ability with experience managing a multi-site territory. Proficiency in Microsoft Office and CRM platforms (Salesforce preferred). Valid driver’s license and willingness to travel extensively throughout the Northeast region and occasionally to the Netherlands for training. Personal Attributes Proactive, professional, and customer-oriented with a strong commercial mindset. Capable of working independently while collaborating effectively within a team. Enthusiastic, reliable, and committed to promoting sustainable practices. Why Join Repair Care This is an opportunity to represent a respected European brand as it establishes its footprint in the U.S. market. The successful candidate will enjoy a high level of autonomy, the chance to influence growth strategy, and the satisfaction of working with sustainable, innovative products that make a measurable impact. What Repair Care offers The opportunity to help spearhead their U.S. operations and influence the company’s future. Competitive salary of $85,000, with performance-based incentives. Flexibility in a startup environment, with growth and advancement opportunities. A chance to work with a passionate team committed to sustainability and innovation. A car & health insurance allowance and 401K At the heart of their organization lies Collaboration, Accountability, Responsibility, and Empathy, guiding principles that inspire their actions, shape their culture, and drive their commitment to excellence. Join them in shaping the future of sustainable repair solutions in the U.S.!