Open app
Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Support & Document Processing Specialist

Gdit

Bossier City, LA
Public Trust: Other
Requisition Type: Pipeline
Your Impact

Own your opportunity to support the missions that matter. From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world while building new skills to propel your career forward.

Job Description

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on an IT Support & Document Processing Specialist joining our rapidly growing team of help desk professionals in Bossier City, LA.

Work Visa Sponsorship will not be provided

At GDIT, people are our differentiator. As an IT Support & Document Processing Specialist , you will be trusted to utilize your root cause analysis and problem-solving skills to support two critical operational functions for the Department of Veterans Affairs: front-line IT support and structured document processing. The specialist will resolve user technical issues, ensure document accuracy and compliance, and uphold strict security standards. This role requires strong attention to detail, independent work capability, and the flexibility to handle both technical and administrative workflows.

MEANINGFUL WORK AND PERSONAL IMPACT


As an IT Support & Document Processing Specialist , the work you’ll do at GDIT will be impactful to the mission of the Department of Veterans Affairs. A typical day will include:

  • Responding to incoming service calls and ticket queues, providing first-tier IT support
  • Troubleshooting hardware, software, and network issues and document resolutions
  • Reviewing, preparing, classifying, redacting, and processing documents according to established procedures
  • Utilizing Microsoft Excel to update, track, validate, and manage document-related data
  • Conducting quality checks to ensure accuracy, consistency, and compliance.
  • Maintaining confidentiality and complying with all security and data-protection requirements
  • Working independently while maintaining organized and efficient workflows

As a well-qualified candidate for this role YOU are:

  • An effective communicator able to effectively communicate both written and verbally
  • Committed to accuracy with strong attention to detail
  • Able to follow structured, repeatable procedures precisely
  • Reliable and able to meet deadlines consistently
  • Able to quickly learn new systems and software tools
  • Able to work independently with minimal supervision


To qualify for this role, YOU MUST have:

  • A High school diploma or G.E.D.
  • One (1) or more years of customer service or other telephone experience
  • A VA EOD/Public Trust
  • An ability and willingness to work AND full-time shift
  • Louisiana residency living within a reasonable commuting distance (~60-mile radius) of our Bossier City facility
  • An ability and willingness to work and train onsite as required
  • An ability to obtain a U.S. public trust
  • Intermediate proficiency in Microsoft Excel

Even BETTER if YOU have :

  • An associate's degree or equivalent in a related field of study
  • Previous experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking)
  • Previous experience working with a contact center management database
  • Previous experience working with a ticketing system
  • Prior administrative, document-processing, or data-related experience
  • Experience working in secure or compliance-driven environments
  • Technical certifications (i.e. CompTIA Network+, CompTIA ITF+, CompTIA, Security+, Microsoft 365 Fundamentals (MS‑900), Microsoft Excel Specialist (MOS), HDI Support Center Analyst (HDI‑SCA))


GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

Work Requirements

Years of Experience

1 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

None

Apply
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Support & Document Processing Specialist in Bossier City, LA vacancy
  • Administrative Assistant - Order Processing
     ...organized, proactive, and energetic Administrative Assistant to support our order processing team in Bossier City, LA. This role plays a key part in...  ...Processing and maintaining essential paperwork and documentation Supporting internal teams to ensure smooth workflow... 
    Suggested
    Work at office

    Gordon Inc

    Bossier City, LA
    4 days ago
  • Military Records & Enlistment Admin Clerk
     ...seeking a General Clerk III to provide administrative support at various CONUS Military Entrance Processing Station (MEPS) sites. The role includes processing applicant records, maintaining logs, and ensuring document accuracy. The ideal candidate has a high school... 
    Suggested
    Work at office
    Monday to Friday

    Valid8 Financial, Inc.

    Shreveport, LA
    2 days ago
  • Military Records & Enlistment Admin Clerk
     ...General Clerk III to provide administrative support to Army Guidance Counselors and Senior...  ...Guidance Counselors. Responsibilities include processing applicant records, performing quality control, and maintaining accurate documentation. The ideal candidate will have at least a... 
    Suggested
    Full time
    Work at office

    Valid8 Financial, Inc.

    Shreveport, LA
    11 hours ago
  • Senior Document Control Specialist
    Hargrove Engineers & Constructors seeks an experienced Document Control Specialist to manage electronic project files, convert documents between systems, and support project teams with administrative tasks. The role requires a detail-oriented professional with strong organization... 
    Suggested

    Hargrove Engineers & Constructors

    Shreveport, LA
    1 day ago
  • Document Control Specialist - Engineering Projects
     ...Hargrove Engineers + Constructors in the United States is seeking a document control specialist to manage electronic project files and personnel documents under supervision. Training on Newforma Project Center will be provided, with emphasis on accuracy, organization,... 
    Suggested

    Hargrove Engineers + Constructors

    Shreveport, LA
    5 hours ago
  • Office Administration Work - Support Assistant

    $28 - $36 per hour

     ...About the job Office Administration Work - Support Assistant Office Administration Work - Support Assistant - Remote Pay...  ...whether details are current Support routine office-related processes through accurate and consistent task completion Requirements... 
    Hourly pay
    Full time
    Part time
    Work at office
    Remote work
    Work from home

    HRS Talent Solutions

    Shreveport, LA
    11 hours ago
  • School Office/Attendance Clerk, Elementary, Middle, and High School-North Highlands Elem
     ...the appropriate individual and maintains a record of letters via document archive of JCampus. Ensures all students entering school have a...  ...are not withdrawn from school until completing the entrance process at their prospective schools. Enter any communication regarding... 
    Work at office

    Caddo Parish School District

    Shreveport, LA
    1 day ago
  • Office Administrator
     ...Corporation is seeking an organized Office Administrator/Manager to support data entry, human resources, payroll and benefits. The role...  ...related tools. You will manage employee and customer records, process applications, and assist with insurance, payroll and vendor payments... 
    Work at office

    UniFirst

    Bossier City, LA
    1 day ago
  • Office Administrator
     ...providing excellent customer service to homeowners and ensuring accurate, timely processing of contract packets and project documentation. The OA also plays a critical role in supporting the employee lifecycle at the branch level and coordinating administrative functions... 
    Hourly pay
    Contract work
    Work at office
    Flexible hours

    Pho Prime, LLC

    Shreveport, LA
    1 day ago
  • Document Controller
     ...Job Scope Generally responsible for document management for projects and personnel. This work will be performed under general supervision. Primary responsibilities will include but are not limited to: Document management of electronic files for distribution... 

    Hargrove Engineers + Constructors

    Shreveport, LA
    2 days ago
  • General Clerk II
     ...Clerk II SGI Global is seeking a General Clerk II to support the United States Attorney's Office, Western District...  ...knowledge of office administrative practices, document management, and case tracking processes, along with the ability to manage high volumes of case... 
    Work at office
    Local area

    SGI Global

    Shreveport, LA
    2 days ago
  • USAREC MEPS Recruiting General Clerk III
    Location: Various CONUS Military Entrance Processing Station (MEPS) sites Position Type:...  ...administrative and applicant-processing support to Army Guidance Counselors and Senior Guidance...  ...medical-processing records, performs document quality control, maintains applicant... 
    Civilian Contractor
    Full time
    For contractors
    Work at office
    Local area
    Monday to Friday

    Valid8 Financial, Inc.

    Shreveport, LA
    2 days ago
  • Office Administrator
     ...Security Plan Life Insurance Company’s internal and external customers. This position is responsible for payment processing, filing, answering phones, updating documents, tracking daily District activity, and completing various office related duties. This position will also... 
    Full time
    Work at office
    Local area
    Remote work

    Citizens

    Shreveport, LA
    1 day ago
  • Office Administrator - UniFirst
     ...employee files and other required records. Manage and support human resource issues. Process applications and set up new employees with insurance and...  ...and Access, and the UniFirst Account Management System as it pertains to the job function. UniFirst is an equal‑... 
    Work at office

    UniFirst

    Bossier City, LA
    1 day ago
  • Archivist

    $790 per week

    Get paid for your opinion, one survey at a time. Focus Group Panel matches you with paid online surveys and remote studies from brands you already use. Active members earn up to $790 a week on the studies they qualify for — from home, on their own schedule. No experience...
    Full time
    Part time
    Remote work

    Focus Group Panel

    Bossier City, LA
    3 days ago
  • Patient Coordinator
     ...facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule...  ...imaging services. Familiarity with medical terminology, insurance processes, and HIPAA regulations. Excellent communication and interpersonal... 
    Work at office

    Capitol Imaging

    Shreveport, LA
    1 day ago
  • Patient Access Representative
     ...Patient Registration Specialist This job greets patients and guests...  ...or completing the check-in process/admission for patients; obtains...  ...and cross trained to support multiple functions across all...  ...completed and other paperwork/documents are gathered and accurate.... 
    Permanent employment
    Work experience placement
    Work at office
    Local area
    Immediate start
    Shift work

    Ochsner LSU Health Shreveport

    Shreveport, LA
    1 day ago
  • Patient Access Rep
     ...Patient Registration Specialist This job greets patients and guests...  ...or completing the check-in process/admission for patients; obtains...  ...and cross trained to support multiple functions across all...  ...completed and other paperwork/documents are gathered and accurate.... 
    Permanent employment
    Work experience placement
    Work at office
    Local area
    Immediate start
    Shift work

    Ochsner LSU Health Shreveport

    Shreveport, LA
    1 day ago
  • Mail Handler - No Experience Required

    $23.47 - $38.62 per hour

     ...and distribute mail accurately and promptly Clerical Work : Support USPS operations with administrative tasks Service Support :...  ...an assessment and successfully complete the multi-step hiring process. How Our Program Helps Our program equips you with the tools... 
    Hourly pay
    Flexible hours

    Postal Jobs Resource

    Shreveport, LA
    more than 2 months ago
  • Executive Assistant to the President
     ...Executive Assistant is the senior official who supports the President and Chief Executive...  ...Review applications, contracts, and other documents with PCEO. Manage contract filing system...  ..., ensuring on-time payment. Prepare and process expense reports via the expense... 
    Contract work

    Louisiana Association for the Blind

    Shreveport, LA
    2 days ago
  • Key Holder (Part Time)
     ...experience and provide leadership and support to store partners. They embody Boot Barn...  ...and store housekeeping. Assist with processing merchandise as well as monitoring and replenishing...  ...and write to accurately complete all documentation and reports. Must be able to see,... 
    Hourly pay
    Part time
    Work at office
    Local area
    Flexible hours
    Shift work
    Night shift

    Boot Barn

    Shreveport, LA
    2 days ago
  • Mail Processor - No Experience Required

    $23.47 - $38.62 per hour

     ...Role Overview USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and...  ...and routed accurately Customer Assistance : Provide support for mailing inquiries and services Clerical Duties : Maintain... 
    Hourly pay

    Postal Jobs Resource

    Shreveport, LA
    more than 2 months ago
  • Office Assistant

    $15 - $17 per hour

    Office Assistant Hot Job Shreveport Clinic - Shreveport, LA 71105 Overview Salary Range $15.00 - $17.00 Hourly Position Type Full Time Job Shift Day Education Level High School Description The Benefits and Perks: ~ Competitive pay and compensation...
    Hourly pay
    Full time
    Work at office
    Flexible hours
    Shift work

    Ocean Dental

    Shreveport, LA
    11 hours ago
  • Patient Registration Coordinator

    $20 per hour

     ...The Patient Registration Coordinator ensures the efficient processing and direction of patients entering the clinic. Reporting to the...  ...errands such as mailing and bank deposits. Create and type documents as needed. Schedule patient appointments with the physician... 
    Work at office
    Local area
    Immediate start
    Flexible hours

    Behavioral Health Group

    Shreveport, LA
    2 days ago
  • Office Administrator - UniFirst
    Office Administrator UniFirst Location: United States-Louisiana Work Locations: 847 - SHREVEPORT, LA 3840 Industrial Circle Bossier City 71112 Organization: 848 - Baton Rouge LA Job: Administrative Employee Status: Regular Job Level: Individual Contributor...
    Full time
    Work at office
    Shift work
    Day shift

    UniFirst

    Shreveport, LA
    1 day ago
  • Senior Scheduler
     ...culture grounded in trust, driven by excellence, and built to support your goals. Here, you'll have the opportunity, flexibility, and...  ...Scope of Position Functions as a scheduling system and process technical lead. Effectively manages and oversees planning and scheduling... 
    Local area
    Flexible hours

    The Haskell Company

    Shreveport, LA
    4 days ago
  • Branch Office Administrator
     ...associates are seen, heard, respected, and supported. This is what we believe makes us the...  ...role in the annual business planning process to assist in developing strategies for...  ...Process account transactions, prepare documentation, and maintain accurate client records.... 
    Full time
    Temporary work
    Work at office
    Home office
    Flexible hours

    Edward Jones

    Shreveport, LA
    11 hours ago
  • Admin Assistant - School
     ...letters, memos, newsletters, and other documents. Maintains the schedule of appointments...  ...telephone receptionist and others. Prepares processes and maintains oversight of purchase...  ...the job and the mission of the company; supports the company's values in the strategic areas... 
    Minimum wage
    Work at office

    CareerArc

    Shreveport, LA
    2 days ago
  • Purchasing Assistant
     ...Purchasing and Logistics Manager: Prepares and processes purchase orders and requisitions for...  ...and equipment. Ensures that purchasing documents are complete and accurate and include...  ...over 300,000 square feet, and globally supported by over 70 independent manufacturing representatives... 
    Work at office

    Gordon Inc

    Bossier City, LA
    1 day ago
  • Admin Assistant - School
     ...letters, memos, newsletters, and other documents. Maintains the schedule of appointments...  ...receptionist and others. Prepares processes and maintains oversight of purchase orders...  ...the job and the mission of the company; supports the company's values in the strategic areas... 
    Minimum wage
    Work at office

    Charter Schools USA

    Shreveport, LA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Support & Document Processing Specialist. Be the first to apply!

Related searches