Financial Counselor

Overview Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Financial Counselor Schedule Schedule: Monday-Friday 8:00AM-4:30PM What you will do in this role Follow AIDET guidelines in all interactions with the patient Demonstrate excellent customer service In conjunction with the Medicaid Eligibility Staff, visit all uninsured patients in-house Provide estimates to patients and/or physicians as requested Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate Follow all guidelines set forth in the Cash Handling policy Utilize eligibility systems, online websites or phone calls to determine insurance benefits and precertification requirements Assist patients with payment arrangements and, in coordination with the Medicaid Eligibility Staff, assist patients with financial applications Contact patient employer, if necessary, for verification of employment and premium status Escalate any concerns as needed to Patient Access Manager/Supervisor Enter pertinent insurance information into the HIS system (e.g., Meditech) Enter appropriate notes for all patient encounters Maintain professional image and implement excellent customer service Complete financial analysis and collect estimated patient liabilities Follow up with patients for necessary signatures if they were incomplete at time of hospitalization What qualifications you will need High school diploma or GED preferred 1 year of related experience required Proficiency in Microsoft Office applications Benefits Methodist Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn More About Employee Benefits Note: Eligibility for benefits may vary by location. Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Financial Counselor opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr HCA Healthcare