Assistant Director of Patient Access

Assistant Director Of Patient Access

North Star Behavioral Health is one of Alaska's premier mental health facilities offering hope and healing for children, teens and adults who struggle with psychiatric or substance abuse issues. We also offer military-specific care to first responders, service members, veterans and dependents at the Chris Kyle Patriots Hospital. We provide an environment that puts patient care first through excellent care, comfort, and security to the patients and families we treat, at their most vulnerable times. When you work at North Star Behavioral Health, you are never alone, as you are part of a large network of peers and leaders that routinely exchange ideas and review current topics within the industry. With us, you have the opportunity to grow, learn, and advance in your career through robust continuing education opportunities and career advancement with UHS.

The Assistant Director of Patient Access is a key member of the Northstar Behavioral Health Team helps monitor and evaluate the clinical patient assessments and referral process. The ADPA will be the subject matter expert in clinical decisions, recommendations and assistance for staff.

Job Duties/Responsibilities:

• Assists in managing the Patient Access staff to achieve effective delivery of service.
• Assists the Director with many aspects of the department, which includes: orientation, training, and staff scheduling.
• Facilitates admissions to the North Star and stays current in knowledge of statewide levels of care to make referrals or recommendations.
• Conducts phone, walk-in and scheduled assessments.
• Provides emergency psychiatric consultation services to potential patients, other hospitals, referral sources, and community organizations.
• Maintains documentation for calls and services received; prepares and submits timely, complete and accurate reports weekly and monthly.
• Works closely with physicians, referral sources and other hospital departments to disseminate information with NSH and its services.
• Performs other related duties as assigned.

Qualifications:

• Master's Degree in Social Work, Psychology, Counseling, or related field or Minimum of two (2) years' work experience in a mental health or psychiatric setting required.
• Licensure by the State of Alaska preferred(LCSW, LPA, LPC, LMFT).