Incident Response Analyst

24 x 7 Global Operations

Shift time: 10:00am – 8:00pm Pacific Time

Wednesday - Saturday

On call rotation 1 week every 2 months from 11:00pm – 8:00am Eastern Standard Time

Meet The Team

Splunk's Threat Response SOC operates globally, 24/7, at the intersection of incident response, detection engineering, and automation. We protect Splunk's enterprise and product environments and we're constantly building better ways to do it. Our team of analysts and engineers turns repetitive manual work into documented, version-controlled, AI-augmented workflows. We're builders and defenders. Come help us reinvent the modern SOC!

Your Impact

Own the full arc of security incidents from first alert to documented resolution. This role combines hands-on security operations with AI-enabled investigation workflows and human-supervised agentic tooling to reduce analyst toil. Success looks like faster incident response, less noise, and a SOC that gets sharper every sprint!

• Triage, investigate, and respond to security alerts across Splunk's enterprise and product environments.
• Scope threats, collect evidence, and drive response actions using Splunk tooling and security platforms.
• Partner with Detection Engineering to tune detections, cut false positives, and close coverage gaps.
• Build and maintain SOC automation to eliminate repetitive work including scripts, playbooks, and enrichment workflows.
• Apply AI-assisted and agentic tooling to accelerate investigation, enrichment, summarization, and repeatable analyst workflows with human oversight at every step.
• Hunt threats, lead incident reviews, and contribute to cross-team investigations that raise SOC-wide quality.

Minimum Qualifications

• Bachelor's Degree and 4+ years' of experience in security operations, incident response, or related technical role.
• Working knowledge of incident response, alert triage, threat hunting, evidence handling, escalation workflows, and common attacker techniques.
• Hands-on experience triaging and investigating alerts using SIEM, EDR, cloud, or network security tooling.
• Experience with Git/GitLab workflows: branching, merge requests, code review, and CI/CD.
• Experience with automation scripts, and make updates to playbooks, pipeline configurations, or modular tooling.
• Experience with AI-assisted development, AI-powered security tooling, or agentic workflows, and ability to critically evaluate tool output before taking action.
• Experience with MITRE ATT&CK, threat hunting methodology, malware triage, phishing analysis, vulnerability exploitation, attacker infrastructure analysis, or SOC performance metrics.

Preferred Qualifications

• Strong written and verbal communication skills, including the ability to document investigations, write clear runbooks, and explain technical findings.
• Experience with Splunk Enterprise Security, Splunk SPL, SOAR platforms, or large-scale security telemetry environments.
• Experience building, maintaining, or reviewing SOC automation, enrichment workflows, SOAR playbooks, detection-as-code, reusable modules, or agentic investigation workflows.
• Experience with GitLab CI/CD or similar pipeline systems, including pipeline configuration, automated testing, validation, deployment workflows, or approval gates.
• Familiarity with cloud, container, Kubernetes, CI/CD runner, artifact registry, package management, or software supply chain security concepts.
• Scripting or automation experience in Python, Bash, Go, or JavaScript.

Note: As part of this role, you will be responsible for maintaining services in a FedRAMP-compliant environment and must be a U.S. Person (U.S. citizen). This position may perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message To Applicants Applying To Work In The U.S. And/Or Canada:

The starting salary range posted for this position is $104,000.00 to $138,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non