Customer Solutions Representative

Customer Solutions Representative

Are you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We're looking for positive attitudes and a willingness to learn!

Our CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday – Friday.

As a Customer Solutions Representative, you'll be one of the first voices our customers hear. You'll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization.

Your day-to-day might include:

• Talking to customers and our sales team by phone or email
• Placing and tracking product orders
• Providing accurate information about our tools and equipment
• Using systems like email, CRM, SAP/ERP, and Microsoft Office to support your work
• Learning about products and recommending solutions based on customer needs

We don't expect you to know everything on day one. We do expect:

• A high school diploma or GED
• A desire to build a long-term career with a stable, respected company
• Clear communication skills and a helpful attitude
• Attention to detail
• Proficiency typing and using computers
• The ability to work well in a team and stay organized in a fast-paced environment
• Reliability. You show up on time, ready to contribute

We believe in rewarding our employees for their hard work and dedication:

• Competitive hourly pay
• Full benefits starting on your first day (medical, dental, vision)
• Paid time off and sick leave after 90 days
• 401(k) with company match and immediate vesting
• Employee discounts on Husqvarna products
• Paid parental leave (up to 12 weeks)
• Education assistance to help you grow your career
• Support for first-time homebuyers

Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.

Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.