System and Application Administrator Assistant

System and Application Administrator Assistant Job ID: 322537 Location: Glendale Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $25.25 - $32.83/hourly, DOE Grade 114 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required. Summer Hours: Monday - Thursday, 7am-6pm. Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension , including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Under supervision, learns and assists with installing, configuring, maintaining, and troubleshooting Windows-based systems, workstation images, and related software using enterprise deployment tools such as Microsoft Endpoint Configuration Manager (MECM). Assists with packaging, installing, and deploying applications to Windows endpoints. Shadows administrators and other team members to learn tools, techniques, and procedures for Windows automation and remediation. Provides support for Chrome based devices including inventory, maintenance, and administration. Assists with maintaining awareness of ticketing and email communications and provides assistance with tasks. Communicates technical information to non-technical users in a professional manner and performs other related duties as assigned. Essential Functions 30% - System Deployment & Application Packaging Under supervision, assist with imaging, configuring, and deploying Windows-based computers using enterprise tools such as Microsoft Endpoint Configuration Manager (MECM); learn and implement tools and technologies utilized in Windows application packaging and operating system deployment 20% - Systems Administration Under supervision, assist, learn, and develop into an increasingly responsible role utilizing various enterprise systems administration workspaces including but not limited to Microsoft Endpoint Configuration Manager (MECM) and Chrome Administration workspaces to manage assets and perform various administrative duties 20% - Technical Support and Troubleshooting Respond to assigned incidents and service requests; troubleshoot hardware, software, and peripheral issues on Windows and Chrome systems; document resolutions in appropriate systems and escalate issues as appropriate. 10% - Professional Development Actively perform research to solidify understanding of learned and new concepts; transfer knowledge to other appropriate coworkers and record technical steps for future use by others 10% - Provide Support Provide support to other IT department staff; learn and utilize knowledge to effectively provide support in person and remotely 10% - Other Duties as Assigned Perform related tasks consistent with the classification as assigned. Minimum Qualifications EDUCATION High school education or the equivalent. Other acceptable education may include some college, no degree. WORK EXPERIENCE No formal or paid work experience required. Manager may prefer experience gained through some of the following examples: Work shadowing, which is typically 1 or 2 weeks of shadowing and experienced incumbent which allows the shadow to gain an insight into a role or into a company. Student/candidates might have more than one shadowing experience. Participation in mentoring programs to gain insight and knowledge in the field for an experienced coach. Volunteering in a related field. College internship. Experiential learning towards a college/university degree program, including vocational placement as part of a training/education program requirement. One (1) year of paid relevant work experience. Desired Qualifications A. Experience supporting or maintaining Windows-based desktop or laptop computers in an academic, workplace, or lab environment. B. Familiarity with installing, configuring, and updating software applications and operating systems on Windows-based systems. C. Experience with enterprise level administration systems including MECM and Chrome administration D. Experience with computer imaging, system deployment, or endpoint management tools through employment, coursework, internships, student employment, or self-directed learning. E. Experience working with enterprise level ticketing systems. F. Associate's Degree in Information Technology G. One (1) year of relevant full-time MCCCD experience during the previous two years How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at MCCCD is an Equal Opportunity Employer. Posting Close Date Open until filled. First Review Date: Monday, April 27, 2026. Applications received after the review date may not be screened. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322537&PostingSeq=1 jeid-17279b7bdf32b4469403664a44035585