Patient Flow Analyst

Lead implementation and configuration of the Epic Grand Central Patient Flow module, including bed management, environmental services, transport, and transfer center Conduct workflow analysis to understand current processes and identify improvement opportunities using Epic Customize the Epic Grand Central Patient Flow module to meet clinical and operational requirements Develop and execute comprehensive test plans to validate module functionality and performance Provide training and support to physicians, nurses, administrative staff, and other end-users Troubleshoot and resolve issues with IT and clinical teams Create and maintain documentation of system configurations, workflows, and training materials Collaborate with IT, clinical staff, project managers, Epic representatives, the organization, and end-users to deliver projects and meet business needs Hold weekly communications covering deliverable status, risks, budget, and upcoming milestones Apply best practices and methodologies for Epic implementations while ensuring compliance with healthcare regulations and standards Requirements Bachelor’s degree in healthcare, Information Technology, or a related field preferred 2–3 years of experience working with Epic systems or a similar EHR platform required High School diploma with 5 years of related experience may be considered in lieu of a bachelor’s degree Nursing background preferred Strong non-clinical analysts with demonstrated proficiency in patient flow processes will also be considered Epic Grand Central certification preferred; if not certified, must become Epic certified Applicants must be currently authorized to work in the United States ChristianaCare will not sponsor applicants for an employment visa now or in the future Must be within a commutable distance of the Wilmington, Delaware worksite Core Competencies Demonstrates expertise in implementing and configuring the Epic Grand Central Patient Flow module, with a strong focus on workflow analysis, customization, and compliance with healthcare regulations. Proficient in training end-users and collaborating with clinical and IT teams to enhance patient flow processes. Highest-signal resume keywords Epic Grand Central Implementation Workflow Analysis Patient Flow Processes Epic Grand Central Certification Training and Support ATS Optimization Keywords Hard Skills Epic Systems EHR Platforms Test Plan Development System Configuration Documentation Creation Soft Skills Collaboration Communication Problem-Solving Certifications & Qualifications Epic Grand Central Certification Industry Keywords Healthcare Regulations Patient Flow Environmental Services Transport Transfer Center Tools & Technologies Epic Grand Central Module #J-18808-Ljbffr Jobtailor