Client Services Associate

Job Description

Job Description

SAGE Counseling's Client Services Associates (CSA) are primarily responsible for being the first point of contact for SAGE clients and referral sources. CSAs aid with appointment scheduling and a variety of administrative, coordination, and logistical services in support of triaging incoming referrals and general inquiries to SAGE.

Key duties:

• Appointment scheduling
• Processing treatment referrals
• Data entry into the electronic health record
• Maintaining client files
• Completing outgoing calls for services

The ideal candidate for this position is an organized, detail orientated individual who is able to manage multiple projects at once in a fast-paced environment, with strong work ethic and a background in office administrative.

This is a Full-Time position. Monday through Friday, 8:30am to 5:30pm. 

Hybrid position, including work-from-home and in the Tucson SAGE office.

Pay: up to $22.00 per hour

Why join SAGE Counseling?

• Company-paid health/medical insurance!
• Top-level compensation packages
• Bilingual pay differential
• Annual merit-based compensation increases
• Career advancement opportunities
• 401k company match
• Holiday, PTO, and employer-paid life insurance

Qualifications:

• Bilingual (Spanish/English) required . Differential pay offered!
• Minimum High School Diploma or GED required.
• Eligible to successfully complete background check to obtain a Fingerprint Clearance Card
• Prior experience with scheduling or working in a call center environment preferred.
• Prior experience in behavioral health field strongly preferred
• Proficiency in navigating an Electronic Health Record, and Microsoft Office Suite products (Word, Excel, and Outlook)
• Strong sense of discretion and professionalism
• Strong organizational and time management skills

SAGE is an Equal Employment Opportunity employer. We are committed to providing equal opportunity in all employment related activities without regard to race, color, religion, sex, sexual orientation, national origin, age disability veteran status, or any other characteristics protected under State of Federal Law.

Job Type: Full-Time