Medical Front Desk Receptionist
$24 per hourNew York Health
Medical Front Desk Receptionist
Location: Queens, NY
Hours: Mon-Fri (5/8.5hr shift between the hours of 7am-7pm) Organization: New York Health (NYH)-Urology
In This Role, You Will:
- Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures
- Perform tasks as assigned for special projects.
We Require:
- High School diploma with at least 2 years of patient facing reception experience
- Bachelor's Degree preferred
- Excellent oral and written communication skills
- Ability to accept direction and work within a team concept
- Strong customer service skills.
- 1yr of an EMR experience-Preferred
- Must be bilingual in Spanish/English
What We Offer:
Salary: Starting at $24 per hour
Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)
Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.
Vacancy posted 4 days ago
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