Club Manager

Are you a leader who is interested in fitness and wellness?

Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must! Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today!

As Club Manager (CM) will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Reports To

Regional Manager

Essential Duties and Responsibilities

Create and maintain a culture of positivity and motivation within the club for the benefit of the Team Members and club members.

Create and maintain a friendly welcoming atmosphere for all Team Members, members, prospective members, and guests and ensure Team Members follow superior customer service guidelines. Provide +1 service.

Keep clubs spotlessly clean.

Recruit, hire, train and develop high-performing teams.

Complete all payroll functions in a timely manner, this includes but is not limited to running reports, submitting payroll, and approval of timecards.

Adhere to policies and procedures outlined in the employee handbook.

Qualifications/Requirements

Superior customer service skills, preferably in the fitness industry

Experience working as an Assistant Manager at Planet Fitness preferred

Exceptional leadership, diplomacy and listening skills

Basic computer proficiency (Microsoft Suite)

Hard working, enthusiastic and energetic.

Strong problem resolution skills

Must be CPR/AED certified.

Must be 18 years of age or older

Must be punctual

Must have the ability to be constantly on call on an immediate as needed basis

*Bonus paid out in two installments. $250 after 90 days of successful employment and $250 after 180 days of successful employment.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.