Sr Customer Sales Lead, Amazon & Whole Foods

Sr. Customer Sales Lead (CSL) Amazon & Pureplay

Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

The Sr. Customer Sales Lead (CSL) Amazon & Pureplay owns end-to-end Joint Business Planning and execution across Amazon and emerging Pureplay retailers while driving volume, profit, and share growth for the Campbell's Americas portfolio. This role leads cross-functional strategy across Sales, Supply Chain, Finance, and Marketing while managing a highly complex eCommerce business (1,700+ SKUs). The Sr. CSL is accountable for delivering the AOP, optimizing trade investment, and advancing Campbell's digital commerce presence through strong customer and partner relationships.

This role is fully remote. Candidates can be based anywhere in the US. Approximately 25% travel required.

What you will do...

• Business Ownership & Joint Business Planning
• Own customer business plans, including volume, revenue, and trade investment, to deliver AOP targets
• Monitor performance and adjust strategies to close gaps and maximize growth
• Lead Joint Business Planning with Amazon, along with Team Lead and CVP, aligning long-term strategy to customer priorities
• Trade & Promotion Strategy
• Develop and execute promotional strategies; evaluate performance and optimize ROI
• Allocate and manage trade budgets to maximize volume, profit, and efficiency
• Conduct post-event analysis to inform future planning and investment decisions
• Amazon & eCommerce Execution
• Manage a complex Amazon catalog (1,700+ SKUs), including new item launches and first-to-market execution
• Partner with internal teams and Acosta to ensure accurate item setup, catalog management, and Vendor Central execution
• Leverage Amazon growth levers (search, ads, Subscribe & Save) to improve digital shelf performance with internal teams and Spark external team
• Identify and scale opportunities across emerging Pureplay retailers (e.g., DashMart, GoPuff, Thrive)
• Cross-Functional Leadership
• Lead alignment across Supply Chain, Finance, Shopper, Brand, and external partners
• Partner with Supply Chain to ensure pricing accuracy, inventory flow, PO execution, and operational readiness
• Collaborate with Finance to manage trade expenditure, resolve deductions, and deliver financial commitments
• Analytics & Performance Management
• Analyze business performance (volume, profit, share) and identify growth opportunities
• Translate data into actionable insights to improve category and portfolio performance
• Lead category reviews with customers to communicate trends, drivers, and opportunities
• Customer & Industry Leadership
• Build and maintain relationships with key customer decision-makers
• Serve as the eCommerce subject matter expert, sharing trends and best practices internally
• Identify and leverage industry trends to strengthen Campbell's competitive position
• Role Complexity
• Manages a high-complexity eCommerce business across Amazon and emerging retailers needing multitasking, self-starter mentality, and detail-oriented mindset
• Oversees a large, multi-category portfolio with 1,700+ SKUs
• Requires full P&L ownership, including trade investment and ROI optimization
• Operates in a highly cross-functional environment with internal teams and external partners
• Balances strategic planning with detailed execution across digital commerce channels

Who you will work with...

Cross-functional teams and key members of the sales organization.

What you bring to the table... (Must have)

• Bachelor's degree required
• 8+ years of sales experience; 2+ years Amazon/eCommerce experience
• Amazon Vendor Central

It would be great if you have... (Nice to have)

• Leadership & Collaboration
• Strong leadership, influence, and relationship-building skills across internal and external stakeholders
• Ability to operate independently while driving cross-functional alignment
• Analytical & Financial Acumen
• Strong analytical mindset with experience in business planning, forecasting, and ROI optimization
• Solid financial acumen, including trade management and P&L ownership
• eCommerce & Technical Expertise
• Experience managing Amazon
• Experience managing other omni-channel eCommerce customers
• Familiarity with syndicated data sources (IRI, Nielsen, retailer POS)
• Experience with eCommerce tools/platforms (e.g., PacVue, Stackline) preferred
• Proficient in Excel, PowerPoint, and business planning tools

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between $139,100-$191,300. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.