Austin 02 (IH35/William Cannon) Seafood - Lead - Full time

H-E-B Store Department Lead

As an H-E-B Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll also perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Key responsibilities include store lead operations / training, customer service / sales, and food safety. Additional department-specific responsibilities may include overseeing production planning and execution of supporting processes, applying advanced knowledge of current trends in beauty, overseeing a specific area of the business, serving / packaging products at customer's request, educating customers on preparation / reheating instructions of prepared foods, performing lead responsibilities for the department, and strong knowledge of nursery field. The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

• Age Requirement: 18+
• Work Experience: Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or Partners Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations Communication and interpersonal skills
• Education: Associate's degree (AA), or equivalent from two-year college or technical school or 6+ months of related experience and / or training, or combination of equivalent education / training
• Licenses/Certifications: Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training

Physical Demands & Working Conditions:

Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Perform the following, based on your Department:

• Bakery: Constantly reach at waist, grasp Frequently stand, walk, reach at shoulder, bend Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs
• Beauty / Drugstore / General Merchandise: Constantly reach at waist, grasp Frequently stand, walk Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet conditions, loud noise, ambient temperatures Cosmetics: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs Drugstore: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs General Merchandise: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs
• Dairy / Frozen / Grocery: Constantly reach at waist, grasp Frequently stand, walk Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold conditions, loud noise Dairy: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs Frozen: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs Grocery: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs
• Deli: Constantly reach at waist, grasp Frequently stand, walk, stoop Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs
• Entertainment / Nature's Harvest: Constantly reach at waist, grasp Frequently stand, walk Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to loud noise Entertainment: Demonstrate the ability to lift 45 lbs, and manage in excess of 55 lbs Nature's Harvest: Demonstrate the ability to lift 60 lbs, and manage in excess of 55 lbs
• Floral: Constantly reach at waist, grasp Frequently stand, walk Frequently be exposed to cold conditions Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs
• Seafood: Constantly reach at waist Frequently stand, walk, pivot, push / pull with arms, grasp Frequently be exposed to wet and cold Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion Occasionally be exposed to hot conditions, loud noise, ambient temperatures Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs
• Showtime: Constantly stand, reach at waist, grasp Frequently stand, walk, pivot, push / pull with arms, grasp Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, perform fine motor movements Occasionally be exposed to loud noise Demonstrate the ability to lift 25 lbs, and manage in excess of 45 lbs
• Texas Backyard: Constantly reach at waist, grasp Frequently stand, walk Frequently be exposed to ambient temperatures Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet conditions and loud noise Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs

While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 9/1/2022