Public Communications Specialist

Posting Details

Position Information
Position/Classification Title
Public Communication Specialist

Working Title
Public Communications Specialist

Competency Level
Journey

Position Number
102036

Salary Grade Equivalent
69

FLSA
Non-Exempt

Appointment Type
Permanent - Full Time

FTE
1 = 40 hours/week, 12 months

If time limited, duration date

Department Hiring Range
$35,880- $63,201

EEO-1 Category
Professionals

SOC Code
27-3099 - Media and Communication Workers, All Other

Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution-we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as 'The City of Medicine,' NCCU has been a cornerstone of education since 1910, fostering innovation and progress.


Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.


An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu .

Employee Benefits


Employee Benefits available to NCCU permanent employees include the following and more:

• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State - Health Benefits
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

Primary Function of Organizational Unit
The position will operate under a dual reporting structure wherein, the employee will report to the Director of Undergraduate Admissions and the Associate Vice Chancellor for Enrollment Management. This position will maintain oversight for the CRM software. This employee will need a strong understanding of how to create targeted communication for specific audiences and media. This employee will serve as a primary content editor in addition to creating content for projects and publications. Other duties as assigned.

Primary Purpose of Position
The primary purpose of this position is to collaborate with internal and external partners to: Advance and protect the institutional identity and reputation; Reinforce and grow NCCU's brand in graphics, images, and words; Increase NCCU's visibility in public and in the higher education marketplace; Support NCCU's relevance and value to key audiences, including prospective students, parents, alumni, faculty and staff members, and encourage community engagement.

Required Knowledge, Skills, and Abilities
The successful candidate must possess a working knowledge of Microsoft Office Suite (Word and Excel) Applications; knowledge of office and records management or administration; knowledge of writing guidelines for various media and to create unique copy for each format (print, online and social media); knowledge of conceptualize, write and edit strategic, accurate and concise content for varying audiences; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.

Minimum Education/Experience

• Bachelor's degree in a discipline related to the area of assignment; or an equivalent combination of training and experience.
• All degrees must be received from appropriately accredited institutions.

Licenses or Certification required by Statute or Regulation
N/A

Pre-Employment Requirements

Pre-Employment Requirements:

• You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
• Applicants seeking Veteran's Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
• Final candidates are subject to criminal background checks, and education/license verification prior to employment.
• North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Work Hours
Monday - Friday; 8:00 am to 5:00 pm

Position required to work during periods of adverse weather or other emergencies
No

Campus Security Authority Designated Position
No

Work Location
Fully On-site (dedicated office at Duty Station)

Key Responsibilities and Related Competencies
Required Competency
Knowledge - Technical

Duties
This position works closely with the Director of Undergraduate Admissions and the Associate Vice Chancellor for Enrollment Management. The employee will maintain oversight for the CRM software and will write and edit content for multiple audiences in varying media (online, print and social media).

Required Competency
Knowledge - Professional

Duties
This position will collaborate with department representatives to develop initiatives and communication plans for the enrollment division. Monitor effective benchmarks for measuring the impact of social media programs and analyze, review and report on effectiveness of campaigns in an effort to maximize results.

Required Competency
Communication

Duties
This position will be a strong editor with an ability to improve content substantively through fact checking and editing techniques. Serve as the primary content editor in addition to creating content for projects and publications.

Required Competency
Consulting/Advising

Duties
This position serves as an advocate in social media spaces, engaging in dialogues and answering questions where appropirate. To effectively communicate information and ideas in written and verbal format, build and maintain relationships.

Required Competency
Program Management

Duties
This position will be responsible for devising online profiles connecting students, university professionals, parents, cooperate partners in all forms of social media tools. Creating and improving websites that will enable the univesity to network with online applications processes and other electronic media databases. Abilty to coordinate large projects with numberous components over extended periods of time.

Required Competency
Organizational Sensitivity

Duties
This position will have knowledge of and ability to research industry best practices to assist the division, university, or unit in aligning strategies for North Carolina Central University publications (print and digital) with University strategy and guidelines. Effectively edit and improve content for readers based on best practices.

Posting Detail Information
Posting Number
SPA01486P

Open Date
07/06/2026

Close Date
07/12/2026

Special Instructions to Applicants