Claims Manager - Complex Claims Unit

Requirements Bachelor's degree preferred; advanced degree or relevant professional designation, including JD, CPCU, AIC, or ARM, are a plus Minimum of 7 years of casualty claim experience within a property and casualty claim organization Significant experience handling environmental, toxic tort, asbestos, sexual molestation, latent bodily injury, or other complex long-tail liability claims Strong understanding of complex insurance coverage issues, occurrence-based liability coverage, allocation, trigger theories, long-tail exposures, bankruptcy trust considerations, and multi-year claim analysis Ability to evaluate liability, coverage, damages, and litigation risks and develop claim resolution strategies Superior negotiation, communication, presentation, and interpersonal skills Prior management experience, including direct leadership, employee development, mentoring, or project leadership Ability to influence and collaborate across business functions and with senior stakeholders Ability to coach technical claim professionals and provide strategic recommendations to management Strong analytical, critical thinking, and decision-making skills Experience managing high‑severity litigation and coordinating with outside counsel, experts, consultants, and stakeholders Ability to prioritize competing demands and manage workload in a fast‑paced environment Commitment to customer service, employee engagement, diversity and inclusion, and continuous improvement Strong technical acumen and proficiency with Microsoft Office and AI-enabled technologies, including Microsoft Copilot Ability to quickly learn and leverage new systems and tools Demonstrates expertise in managing complex environmental and long-tail liability claims, with a strong focus on strategic oversight, negotiation, and team leadership. Proficient in developing innovative claim resolution strategies while ensuring high-quality customer service and operational excellence. Highest-signal resume keywords Casualty Claim Experience Environmental Liability Claims Negotiation Skills Team Leadership Microsoft Office Proficiency ATS Optimization Keywords Hard Skills Claim Resolution Strategies Litigation Management Insurance Coverage Analysis Data Analytics Financial Performance Monitoring Regulatory Compliance Risk Assessment Multi-Year Claim Analysis Asbestos Claims Handling Toxic Tort Claims Handling Soft Skills Communication Skills Interpersonal Skills Critical Thinking Decision-Making Skills Employee Development Certifications & Qualifications JD CPCU AIC ARM Industry Keywords Long-Tail Liability Toxic Tort Environmental Claims Casualty Insurance Claim Performance Metrics Tools & Technologies AI‑Enabled Technologies Microsoft Copilot #J-18808-Ljbffr Jobtailor