Help Desk Specialist
vTech Solution
Help Desk SpecialistIncumbents provide Tier 1 and Tier 2 computer technical support to internal customers and perform related work as necessary. The purpose is to ensure internal customers can effectively use computer resources as tools so that they can in turn perform their job functions.Monitor and interact with telephone, voicemail, email and ticketing systems. Monitor and maintain all IT Service Desk tickets. Responds to and close tickets appropriately. Consults with programming, network and server personnel on the operation of applications. Notifies the appropriate personnel on network outages and other computer system outages. Images, installs and troubleshoots workstations (PCs) at MassDOT offices. Installs, troubleshoots, configures, and deploys software and hardware. Installs, instructs and troubleshoots peripherals such as printers, scanners and signature pads. Supports RMV Service Centers technology needs, this includes maintaining computer systems. Supports Highway District Offices and Remote Depots' technology needs, this includes maintaining computer systems. Works with outside vendors to report and resolve faulty equipment. Upgrades workstations to meet software specifications. Image workstations for use in RMV Service Centers and Highway Offices. Use software utilities to maintain user accounts this includes changing passwords for email and accounts. Documents special procedures as needed. Work on special projects as required.Qualifications Required At Hire: Knowledge and concepts of computer hardware and software support within a Windows environment. Excellent customer service skills. Ability to logically troubleshoot and resolve complex technology issues. Ability to exercise sound judgment and work independently. Ability to establish rapport with others. Ability to prepare and use technical documentation and flow charts. Ability to manage assigned vendors when problems are escalated. Demonstrate ownership of the support ticket lifecycle. 2-3 Years of Tier 1 and 2 PC/Computer support. Knowledge of servers and networking technology would be a plus. Technical certifications are a plus.
$80k - $140k
...delivery by ensuring business requirements are clearly understood, well documented, and aligned to scalable technical solutions. This role helps drive clarity, reduce delivery risk, and ensure solutions meet business and operational needs.What you will be responsible...SuggestedFull timeTemporary workWork at officeFlexible hours- Boston Properties, Inc. is seeking an IT Support Specialist to assist desktop and laptop users with installations, upgrades, and problem... ...when appropriate. The role requires at least 1 year of service desk experience in a Microsoft environment, strong Windows 11 and Office...SuggestedRemote jobWork at office
- Jobtailor in Cambridge, MA is seeking an entry-level Help Desk Technician to install, configure, test, and support computer hardware and software. You will maintain asset inventory and assist end users with IT issues, documenting tickets and maintaining data across core...SuggestedWork at office
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Software Technology Inc
Quincy, MA3 days ago - Business Systems AnalystUSA-Quincy, MA Role: Business Systems Analyst Duration: 6+ Months Location: Quincy, MA- EST time zone preferredMandatory Areas Must Have Skills:Skill 1 – Yrs of Exp – Retail domain, POS, GrocerySkill 2 – Yrs of Exp – Payment processSkill 3 – Yrs...SuggestedWork experience placement
Cardinal Integrated
Quincy, MA2 days ago - ...roots are medical and digital, our passion is contagious, and our people are amongst the best.Position Overview:Technical Support Specialist will provide remote and onsite technical software support for Circle's growing portfolio of imaging products to Circle customers...Local areaRemote workShift work
Circle Cardiovascular Imaging Inc
Dorchester, MA18 hours ago - ...degree in Information Technology, Computer Science, or a related field, or equivalent work experience. ~2+ years of experience in Help Desk, Service Desk, Desktop Support, or Technical Support. ~ Experience supporting Microsoft Windows operating systems and Microsoft...Work experience placementRemote work
PB consulting
Hyde Park, MA3 days ago - ...Help Desk SpecialistContractCompany DescriptionvTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place...Full timePart timeWork at officeLocal areaShift work
vTech Solution
Boston, MA2 days ago $60k - $80k
...problems.Support and troubleshoot VoIP and telephony systems, including desk phones and softphones.Maintain and manage file shares,... ...A+, Microsoft, etc.)2–6+ years of experience in an IT support or help desk environment.Strong working knowledge of Windows 10/11, basic...Full timeWork at office1 day per weekKeches Law Group
Dorchester Center, MA18 hours ago- IT Support SpecialistLocation: Quincy, MAType of role: Contract to HireKeys:Upgrading Windows machines to 25H2 that may be stuck and have not upgraded automatically (partition size issues, etc.)Security vulnerability patchingApplication upgradesIntuneSCCMBitLocker encryptionRegards...Contract workLocal area
E-Solutions
Quincy, MA3 days ago - ...operational improvements and implementation projects as needed Required Qualifications A minimum of 3+ years of experience in a service desk technical role. Excellent knowledge of PC and Apple hardware. Extremely detailed oriented. Excellent customer service. Excellent...Work at officeRemote work
Anduril Industries
Quincy, MA3 days ago - ...Anduril Industries is seeking a skilled IT Service Desk Technician to provide on-site and remote support for software and hardware across... ...tickets, configure Windows, Linux and macOS endpoints, and help maintain inventory and asset management. The role requires at least...Remote work
Anduril-1
Quincy, MA5 days ago - Key Qualifications 5+ years of IT, cybersecurity, business analysis, process analysis, or technical writing experience Strong process documentation and business analysis skills Knowledge of cybersecurity frameworks including NIST CSF, CIS Controls, and ISO 27001 Excellent...Local areaMonday to Friday
Tier4 Group
Quincy, MA18 hours ago - South Shore Health System in Weymouth, MA is seeking an IT Field Support Technician I to provide first-line on-site desktop support across the health system. You will own and resolve on-site requests, document resolutions in the ticketing system, and assist with moves,...
South Shore Health
Weymouth, MA1 day ago - ...Help Desk Support SpecialistA healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support in a professional corporate environment. This role is onsite for 5 days per week...Full timeContract workTemporary workImmediate startFlexible hours
Motion Recruitment
Boston, MA3 days ago - ...advancement Profit sharing This Is Not Your Average Tech Job Are you a hands‑on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Weymouth, MA2 days ago - ...Technical Support Specialist AMSL and NZMS are subsidiaries of Dexcom, a worldwide leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. We form partnerships with world leading...WorldwideWeekend workAfternoon shift
$75 - $80 per hour
Job Description Job Description JOB TITLE: Senior IT BA JOB LOCATION: Quincy MA WAGE RANGE*: $75-$80 JOB NUMBER: ITS87-EHS-FY27-BUSANALYST-003 – SECURITY 9-1 JOB DESCRIPTION: This role requires excellent writing and analytical skills, with a focus...Hourly payTemporary workWork at officeLocal areaWork from homeMonday to FridayFlexible hoursThe Computer Merchant, Ltd
Quincy, MA1 day ago- HARDY INDUSTRIES is seeking a skilled I.T. or Telecom technician in Weymouth, Massachusetts. The position involves a range of hands-on tasks, including OS installations and structured cabling across various environments like retail, medical, and corporate settings. Candidates...For contractorsFlexible hours
Hardy Industries Inc
Weymouth, MA3 days ago - HARDY INDUSTRIES in Braintree, Massachusetts is seeking skilled technicians for a dynamic I.T./Telecom role that goes beyond basic helpdesk tasks. Candidates will perform installations, manage structured cabling, and troubleshoot hardware. Required qualifications include...Hourly payFor contractorsFlexible hours
Hardy Industries Inc
Braintree, MA3 days ago $28 - $31 per hour
...Senior Technical Support Specialist The Senior Technical Support Specialist supports the Director... ...escalation point for complex issues, helps ensure the successful onboarding of new employees... ...the day‑to‑day operations of the Service Desk, desktop and mobile device support, and...Hourly payWork experience placementInterim roleWork at officeThe Chronicle of Higher Education
Milton, MA1 day ago- South Shore Health System in Weymouth is seeking a full-time Perioperative Assistant to work under nursing supervision. The role focuses on maintaining a safe environment and supporting nursing staff in patient care activities. The successful candidate will uphold equipment...Full time
- Ahold Delhaize USA is seeking an Analyst Workforce Systems to support the functionality of Kronos Workforce systems across its brands. This pivotal role collaborates between Operations, HR, and Payroll, ensuring accurate application configurations and comprehensive system...Flexible hours
- ...HARDY INDUSTRIES in Quincy, Massachusetts is seeking skilled technicians in I.T. and Telecom for a hands-on role beyond usual desk tasks. Responsibilities include installations, equipment troubleshooting, and structured cabling across various environments. Ideal candidates...Hourly payFlexible hours
Hardy Industries Inc
Quincy, MA3 days ago $160k - $195k
Vulnerability Management Data AnalystPrinceton NJ or Berwyn PA or Clifton, NJ or Austin, TX or Atlanta, GA or Sacramento, CA or Boston, MA or Quincy, MA (4 days a week in office)Full Time$160-195K/Yr plus Bonus plus BenefitRole:Recruit an experienced data analyst within...Full timeWork at officeSyntricate Technologies
Quincy, MA3 days ago$20.58 - $25.28 per hour
...committed to providing compassionate, safe, and efficient care. The MRI Tech Aide works under the direction of licensed personnel and helps ensure patients are prepared, comfortable, and supported throughout their imaging experience. This position requires strong...Hourly payRemote workShift workMass General Brigham
South Weymouth, MA1 day ago- The Chronicle Of Higher Education, Inc. seeks a Senior Technical Support Specialist in Milton, MA, to provide advanced technical support for academic technology at Curry College. The role emphasizes a strong commitment to client-centered service, proactive problem resolution...
$77k - $102k
...operational improvements and implementation projects as needed REQUIRED QUALIFICATIONS A minimum of 3+ years of experience in a service desk technical role. Excellent knowledge of PC and Apple hardware. Extremely detailed oriented. Experience with a ticketing system and...Full timeContract workFor contractorsWork experience placementFor subcontractorWork at officeRemote work$90k - $157.5k
...feature set, and the strategic position of the Portfolio Construction Tools. The Senior Business Analyst will become a product expert and help to ensure that our software products effectively aid our Portfolio Managers with their workflow for multi-asset class positioning...Full timeTemporary workWork at officeFlexible hours- Job-ID28968281Reference26-21139Remote50% Remote Detailed list of Job Duties and Responsibilities: Lead and participate in joint application design session with stakeholders Knowledge of SDLC and Agile methodology a plus Develop test strategies, test scenarios and test cases...Remote work
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