Raleigh Center Director

Proesis Biologics is a contemporary and forward-thinking human source plasma collection platform dedicated to improving the plasma donation journey for all stakeholders. We partner with communities and donors to supply the industry with the high-quality plasma necessary for treating people with rare and chronic conditions worldwide. We strive to create a collaborative and engaging culture focused on bold authenticity, intense curiosity and innovation, fierce donor advocacy, and growth. Our Raleigh, NC team is looking for a strong, experienced leader to take its growing plasma center to new heights as the Center Director. This position will oversee the center's operations and quality teams to manage the center as a business enterprise. The ideal candidate for this position will have experience leading a team within a healthcare setting, understand how to drive high quality production growth through key KPIs, and embrace developing high performance teams dedicated to delivering life-saving products. At Proesis, we think boldly about plasma collection, empowering our Center Directors to differentiate our employee and donor experience. Our Center Directors are key to building a scalable, efficient plasma business. Come join our team of industry veterans and field experts who are changing plasma collection, one center at a time. Role and Responsibilities include: Manage all aspects of the Center, including, but not limited to, employees, donor retention, production goals, compliance activities, and financial targets Responsible for the Quality Assurance program as the senior leader of the Center. Manage and develop center employees at all levels consistent with the company’s core values. Responsible for delivering feedback to employees during daily operation and routine performance reviews. Conduct, direct, and lead training and related developmental activities in support of operational objectives. Recruit donors by promoting the Center within the community; coordinate incentive programs and marketing initiatives with the Corporate Marketing Team. Ensure professional customer service skills, courtesy, and respect from center staff to maximize donor retention Ensure product is collected, stored, and shipped per SOPs. Responsible for maintaining audit readiness related to internal and external audits or inspections; responsible for hosting in conjunction with the Quality Assurance Manager. Learns and maintains familiarity and compliance with all state and federal regulations, SOPs, Occupational Safety and Health Administration (OSHA) standards, Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal procedures. Works in coordination with Field and Quality Operations to manage ongoing Center performance Qualifications and Education: Bachelor’s degree in Business Management, Marketing, or Administration, or equivalent experience. At least two years experience in a similar role including managing a multi-person team In-depth knowledge of the human source plasma industry preferred Outstanding analytical, problem-solving, and organizational abilities Exceptional people leadership and communication skills Comfortable with ambiguity in a fast-paced growth environment Demonstrated ability to drive performance through KPIs/analytics Enthusiastic about the opportunity to build innovative and efficient processes Ability to travel up to 25% of the time Physical Demands: Ability to sit or stand for extended periods for up to four (4) hours at a time. Ability to tug, lift, and pull up to 25 pounds. Be able to bend, stoop or kneel and climb stairs or ladder. Occupational exposure to bloodborne pathogens. Regularly required to stand; use hands to, handle or feel objects, tools, or controls. Must be able to enter a walk-in freezer with a temperature of -40 C for short periods. Specific vision and hearing abilities are required to be successful in the role At Proesis, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. #J-18808-Ljbffr Proesis Biologics